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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience with purchasing the tickets went well until I see my seats!
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I was impressed how easy my booking experience was. Rather than upselling me on many possibilities, Unlike other booking software front ebbs, I was taken to the event I wanted with the current availabilities displayed. Easy Peasy!
Tricked into buying tickets from your site. Then immediately tried to cancel, and was Told I cannot cancel. However, Ontario law states that selling tickets for higher than face value is illegal unless I can get a full refund. I tried emailing customer service but the emails bounce back. I will file a law suit and complaint With the BBB
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I paid over $40 for this parking. When I got to the parking lot, the proprietor was only charging $15 for cars to park. I will never use TicketforSale ever again.
Worked well don't know when I will get my tickets emailed but it was easy to huy
First purchase and probably last. For all the fees charged, i expected digital tickets to add to my wallet. I'm concerned that ticket will be received by 9/12 one day before event. If it's US mail that's too late - carriers are not reliable.
Need ticket please please send ticket
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I will never use your service again
Great experience we had our tickets on time. The game.was very good and exciting, we would go again to this stadium
Would rather not spend the time going into specific details, other than the fact that I accidentally entered entered an incorrect email address, but didn't find out about it until the next day when I got an email stating the order had not been accepted, and didn't tell me why. I had to find a number to call, then it took almost 1/2 hour to get everything resolved.
When i purchased a ticket for a concert that I wanted to see, I didn't think much of it till it was time to go in, and when I checked my ticket to get into the concert I realized that I was sold a tick for an entirely different concert. Nothing else seems bad though so take it as you will
I overpaid for tickets and have no tickets! I feel misled, possibly scammed. I did not know I was dealing with a 3rd-party ticket seller. I did not know the price was in US dollars and am sickened by the amount charged to my credit card. I won't know if I have the tickets I requested until the day before the event. I wish I could get a full refund; I don't think I will be able to enjoy the event after this experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members