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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Good. Hurry!
Lots of options!
I would use this service again.
Fast, easy and efficient.
Easy site to use. Had best seats available for an acceptable price amongst similar sites.
Very easy. Quick delivery.
It was easy and quick thank you!
It was great and really easy to navigate
Good
Super fast and easy. Anybody can do it! Bouns is that it's safe!
Easy and quick processing; although shipping was delayed, I would prefer electronic tickets as tickets did not arrive until the day prior to the event. Price included parking which I was unable to apply as the garage was full even though we arrived well ahead of time (2+ hours).
Otherwise my experience was great!
Pretty simple & easy to access
The sight was easy to navigate!
Wished the prices were a little lower.
Overall-satisfied
Love your system, we see plays all the time and purchase here.
I had questions about the tickets and was never able to speak with a person.
It was a fast and convenient purchasing experience.
I did not like that I was not able to add to the cart and had to check out twice and pay fees and taxes twice.
The service fees were higher than I have experienced in the past, was not expecting that. However, I am very satisfied with the delivery time/method of my tickets.
Looking forward to enjoying show
Quick and prompts were easy to follow. Delivery was also fast!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members