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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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Caitlin V.
1 review
0 helpful votes
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Fast, easy, effortless
December 18, 2018

Fast, easy, effortless.

Date of experience: December 17, 2018
Amy M.
1 review
0 helpful votes
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Thanks easy in easy out
December 18, 2018

Thanks easy in easy out

Date of experience: December 17, 2018
Johnny T.
14 reviews
0 helpful votes
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U da best
December 17, 2018

U da best

Date of experience: December 17, 2018
D C.
1 review
0 helpful votes
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Have not used yet
December 17, 2018

Have not used yet. Concert in May 2019.

Date of experience: December 17, 2018
Maria F.
1 review
0 helpful votes
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Me parece excelente la pagina para las compras por internet. Felicidades

Date of experience: December 17, 2018
Don B.
1 review
0 helpful votes
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Does it matter to know where the front of the stage is? Some seats could end up seeing mostly the back sides of the performers.

Date of experience: December 17, 2018
RAY V.
1 review
0 helpful votes
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Great
December 17, 2018

Great

Date of experience: December 17, 2018
Susan K.
20 reviews
0 helpful votes
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Pretty easy
December 17, 2018

Pretty easy

Date of experience: December 17, 2018
BAH I.
1 review
0 helpful votes
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Additional Fees are ridiculous!
December 17, 2018

Additional Fees are ridiculous! Way too high.

Date of experience: December 16, 2018
yvette D.
1 review
0 helpful votes
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Was fast and easy,will give other coment when i receive tickets.thank you.

Date of experience: December 16, 2018
Wilma F.
2 reviews
0 helpful votes
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Its all good
December 16, 2018

Its all good

Date of experience: December 16, 2018
Ian H.
1 review
0 helpful votes
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Seems like there are a lot of little tricks you play to hike up the price as soon as you initiate the buying process.

Date of experience: December 16, 2018
Shana B.
1 review
0 helpful votes
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I had no issues
December 16, 2018

I had no issues

Date of experience: December 16, 2018
Paul D.
23 reviews
0 helpful votes
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Dish ish gud ya
December 16, 2018

Dish ish gud ya

Date of experience: December 16, 2018
Carolyn B.
1 review
0 helpful votes
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Dave Koz and friends was an amazing show
December 15, 2018

Dave Koz and friends was an amazing show.

Date of experience: December 15, 2018
Frances X.
9 reviews
0 helpful votes
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Great service
December 15, 2018

Great service

Date of experience: December 15, 2018
kim S.
1 review
0 helpful votes
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It was fine and I will use it again in the future
December 15, 2018

It was fine and I will use it again in the future.

Date of experience: December 15, 2018
Kandi D.
1 review
0 helpful votes
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Not sure why I paid so much over face value, will be calling.

Date of experience: December 14, 2018
Stephen B.
1 review
0 helpful votes
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Quick and easy
December 14, 2018

Quick and easy

Date of experience: December 14, 2018
Alex A.
12 reviews
0 helpful votes
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Pretty easy to deal with
December 14, 2018

Pretty easy to deal with.

Date of experience: December 14, 2018