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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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Robert C.
1 review
0 helpful votes
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Ticket Master did not answer telephone
March 9, 2019

Ticket Master did not answer telephone. On line found price in US $ and was required to pay other things including protection.

Date of experience: March 9, 2019
Timothy K.
1 review
0 helpful votes
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Was a little disappointed in price and availability but I did wait until the last minute!

Date of experience: March 8, 2019
Herb L.
1 review
0 helpful votes
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Great
March 8, 2019

Great

Date of experience: March 7, 2019
Marion C.
1 review
0 helpful votes
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Joijihghio
March 8, 2019

Joijihghio

Date of experience: March 7, 2019
patti h.
1 review
0 helpful votes
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If I can get into the concert & was not scammed -is known to happen than all is good. I think it is outrageous all the add on fees & delivery? Did not deliver anything I printed my own tickets

Date of experience: March 7, 2019
Wayne K.
1 review
0 helpful votes
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Very quick to order
March 7, 2019

Very quick to order

Date of experience: March 7, 2019
AMY B.
1 review
0 helpful votes
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OUTSTANDING SERVICE TO PUCHASE TICKETS
March 6, 2019

OUTSTANDING SERVICE TO PUCHASE TICKETS

Date of experience: March 6, 2019
renee r.
1 review
0 helpful votes
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Dfd
March 6, 2019

Dfd

Date of experience: March 6, 2019
Mackenzie R.
1 review
0 helpful votes
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Everything has been great!
March 6, 2019

Everything has been great!

Date of experience: March 6, 2019
Samantha H.
1 review
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Very easy
March 6, 2019

Very easy. I did try to pay with CC but from Australian card I was unable to use the state i live in

Date of experience: March 5, 2019
Steve M.
1 review
0 helpful votes
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Great online shopping experience
March 5, 2019

Great online shopping experience

Date of experience: March 5, 2019
Norm F.
1 review
0 helpful votes
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Decent GUI, good choices
March 5, 2019

Decent GUI, good choices

Date of experience: March 4, 2019
Dyanne D.
1 review
0 helpful votes
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Thank you
March 5, 2019

Thank you

Date of experience: March 4, 2019
Rob C.
9 reviews
0 helpful votes
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So far so good!
March 4, 2019

So far so good!
Hopefully I can download the tickets!

I was able to download the tickets and use them to enter Rogers Arena.
All went well.
Use disapointed with the markup on the tickets!

Date of experience: March 4, 2019
Rochelle W.
1 review
0 helpful votes
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Quick and easy
March 4, 2019

Quick and easy. Curious if I needed 2 QR codes for the purchase of 2 tickets.

Date of experience: March 4, 2019
John R.
1 review
0 helpful votes
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Excellent service!
March 4, 2019

Excellent service!

Date of experience: March 4, 2019
Lisa H.
1 review
0 helpful votes
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Quick and easy
March 4, 2019

Quick and easy. Hopefully no hang ups.

Date of experience: March 4, 2019
kyle w.
1 review
0 helpful votes
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Great and informative
March 4, 2019

Great and informative.

Date of experience: March 4, 2019
Ronald L.
1 review
0 helpful votes
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No comment
March 3, 2019

No comment.

Date of experience: March 3, 2019
Dorothy F.
1 review
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Easy to book
March 3, 2019

Easy to book.

Date of experience: March 3, 2019