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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Great
Ok site
First time purchasing in this way and seems that seats are uncertain. Would love to know where seats are in relation to stage. If insurance is highly recommended why?
Very easy to get tickets on this sight
Ok
Quick and easy service, just had a little trouble down loading flash tickets App to download my tickets, but all sorted now
A lot of confusion on my part
Quick and easy
Very quick and easy to use.
Easy
I reserve the right to comment until I have gotten the tickets and seen the show.
Painless
Much cheaper than ticketmaster
Check out process was easy
Seats palcement is not clear enough. It gives you the section, but doesn't show where each ketter of the seat is. So if I want an isle seat I don't know which one it is.
Very easy
Would like to exact seating placement on the chart
Fast, easy
Pretty smooth. Seamless.
Cela s'est fait rapidement et semble bien comme billets.
Good services
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members