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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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Sandy V.
5 reviews
0 helpful votes
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This is first time usage but I noticed your handling fees are cheaper
It's quiet a shock on price of tickets thank you

Date of experience: April 4, 2019
Kevin s.
1 review
0 helpful votes
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Working well
April 3, 2019

Working well

Date of experience: April 3, 2019
Rebecca X.
8 reviews
0 helpful votes
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So easy to navigate and purchase tickets
April 3, 2019

So easy to navigate and purchase tickets

Date of experience: April 3, 2019
Paul L.
1 review
0 helpful votes
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Good
April 3, 2019

Good

Date of experience: April 3, 2019
Nathan Z.
13 reviews
0 helpful votes
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Sweet I would never have guessed I could get a ticket on the front row finish line!

Date of experience: April 2, 2019
Sandi H.
1 review
0 helpful votes
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Loved it
April 1, 2019

Loved it

Date of experience: April 1, 2019
isaiah b.
1 review
0 helpful votes
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I would recommend this service to my friends and family.

Date of experience: April 1, 2019
Kristina K.
3 reviews
0 helpful votes
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Ordering went well, hope to receive tickets ok. Thanks

Date of experience: April 1, 2019
Beverly W.
15 reviews
0 helpful votes
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This was supper easy
April 1, 2019

This was supper easy

Date of experience: April 1, 2019
Allan W.
1 review
0 helpful votes
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Easy to navigate and find information
March 29, 2019

Easy to navigate and find information
Courteous and helpful staff

Date of experience: March 29, 2019
Gunner c.
1 review
0 helpful votes
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Pretty fast not hard right to the point
March 28, 2019

Pretty fast not hard right to the point.

Date of experience: March 28, 2019
Wendy B.
1 review
0 helpful votes
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1st time
March 28, 2019

1st time

Date of experience: March 27, 2019
nicola g.
1 review
0 helpful votes
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Very good
March 28, 2019

Very good

Date of experience: March 27, 2019
Michelle J.
4 reviews
0 helpful votes
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Quick and easy!I go every year to Bristol!
March 27, 2019

Quick and easy!I go every year to Bristol!

Date of experience: March 27, 2019
Jessica C.
1 review
0 helpful votes
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Other than tugging at the heart strings about the insurance, I'm satisfied.

Date of experience: March 26, 2019
Walter P.
1 review
0 helpful votes
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Service charge on the tickets were a lot higher than I expected.

Date of experience: March 25, 2019
Michael V.
1 review
0 helpful votes
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Easy to navigate
March 22, 2019

Easy to navigate. Good site.

Date of experience: March 22, 2019
Cassandra E.
1 review
0 helpful votes
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Ticket sales.com is THE BEST SITE to purchase tix for sporting (or concert) events. The prices are VERY REASONABLE and plus, your electronic tix are delivered VERY QUICKLY!

Date of experience: March 22, 2019
Darlene H.
1 review
0 helpful votes
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So far so good
March 22, 2019

So far so good

Date of experience: March 22, 2019
Shirley E.
1 review
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Thanks
March 22, 2019

Thanks

Date of experience: March 22, 2019