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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Thank you
TicketSales.com is THE BEST site to purchase E-tickets/mobile tickets for sporting events. I LOVE to purchase tix for San Jose Barracuda/Sharks hockey games; I don't have to wait too long to receive ticket confirmation/download!
Satisfactory
My experience was great. Thank you
Very happy with the ease and efficiency of the transaction. Because of the weather the concert was rescheduled and I was notified promptly. I would recommend TicketSales very highly.
I didn't realize that this site was in the USA. Therefore I overspent on the tickets because of the exchange rate. My fault as I wasn't paying close enough attention. Next time I will be sure to confirm it is a Canadian website based on Canadian funds.
Easy to navigate
I didn't see anything for handicapped patrons. I ended up buying two tickets but there was no automated or intuitive way to purchase handicapped seating. Consequently I cannot use the seats purchased because they're not accessible. I sent a note asking for direction on what to do and no one got back to me.
No comment
Easy, fast, secure, all in one!
Quick and easy
Excellent service; surprised I had to wait until the day before the show to receive the tickets.
This was so easy
/
Was easy to process this being my first time
Went great!
Good service fast and easy
Easy to shop for tickets
It's my first time shopping, I can't really rely on it yet, but I received what I ordered.
Good, so far
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members