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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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It was easy to use and very understanding didn't have a hard time.
Very fast and easy to understand.
Saturday can't come soon enough!
Your site is user friendly. Thank you.
OK but confusing
Site was easy to do no problems.
Really quick and easy process, but would be nice to know specific seat location if that is possible.
It was very easy and I like that you had paypal and that it was slightly less expensive, in terms of servicing fees, than alternative places.
All Good
As expected
Shopping experience was very quick and easy to navigate
Yes good
Way to expensive. And it is not made clear enough that the prices are in US. Very disappointed, I did not have a good experience to say the LEAST.
Website said you could get tickets an hour before game which would have been 630pm but the place closed at 5pm... might want to change that
Fast and easy
The show amazing
Easy
Very fast and quick
Good. Tickets are on mobile downloaded to your mobile devise. It is not clear what to do after you download the tickets or when to do it (i.e. When the email arrives or the day of the event).
Pretty seamless
Na
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members