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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Service was exeptionnal, received tickets a few days after purchase so in plenty of time. Would not hesitate to use again.
It was easy to navigate through to purchase my tickets.
I ordered 2 tickets, the tickets i received are not side by side. Not sure why I'd get tickets for seats 13 and 15 but i hope there won't be a problem when we go to the show.
Easy
Quick, timely service
Easy and effortless. Thanks
YIPPEE
Good seats
I just think that the tickets are a lot of money
Fees are kind of steep. Checkout process was easy, integrates with PayPal well.
It was fine, a little difficulty getting my Paypal payment submitted, but not too bad.
My experience was a decent one. My ticket was relatively expensive to buy, but I had plenty of money to spare.
Good
Fairly easy to navigate
You led me tow believe I was getting a discounted ticket price when in fact I was paying over double the going ticket price. When I tried to cancel the order you would not let me. You ripped me off.
Qiuck and easy
Everything was fine. My suggestion for improvement would be to let the user see where the seats are located and not just the section of the theatre.
I have a problem with technology and your site was fairly easy for me to use.
Excellent and Easy thumbs up!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members