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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

Instant Feedback

17,429 reviews

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Double D.
1 review
0 helpful votes
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First purchase from this site
June 5, 2019

First purchase from this site

Date of experience: June 5, 2019
Jill M.
7 reviews
0 helpful votes
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Very easy
June 5, 2019

Very easy

Date of experience: June 5, 2019
Teresa M.
1 review
0 helpful votes
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All ok, except paypal sign in trouble
June 5, 2019

All ok, except paypal sign in trouble.

Date of experience: June 4, 2019
Walter C.
1 review
0 helpful votes
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Great website
June 4, 2019

Great website - clear and concise - easy to navigate

Date of experience: June 4, 2019
Brent B.
1 review
0 helpful votes
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Very quick service
June 4, 2019

Very quick service.

Date of experience: June 3, 2019
Tonya W.
2 reviews
0 helpful votes
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I like it how well they helped me and respect

Date of experience: June 3, 2019
carol b.
1 review
0 helpful votes
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Easy to use
June 3, 2019

Easy to use.

Date of experience: June 3, 2019
Brenda L.
1 review
0 helpful votes
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Fine
June 3, 2019

Fine

Date of experience: June 3, 2019
Kathy H.
1 review
0 helpful votes
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We are so glad we got tickets to this event
June 3, 2019

We are so glad we got tickets to this event. Bill and Hilary are legendary.

Date of experience: June 2, 2019
Mercedes C.
1 review
0 helpful votes
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Good prices
June 2, 2019

Good prices

Date of experience: June 2, 2019
Shannon M.
1 review
0 helpful votes
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Super great
June 2, 2019

Super great

Date of experience: June 2, 2019
Eric D.
20 reviews
0 helpful votes
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Good prices, easy to use
June 2, 2019

Good prices, easy to use.

Date of experience: June 2, 2019
Robert G.
1 review
0 helpful votes
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Smooth and quick
June 2, 2019

Smooth and quick

Date of experience: June 1, 2019
Matthew C.
1 review
0 helpful votes
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Excellent easy access to buy tickets thanks
June 1, 2019

Excellent easy access to buy tickets thanks

Date of experience: June 1, 2019
Pam B.
1 review
0 helpful votes
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Great experience!
June 1, 2019

Great experience! Ease!

Date of experience: June 1, 2019
Maritsa Y.
1 review
0 helpful votes
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Easy, and Quick
June 1, 2019

Easy, and Quick. Thank you.

Date of experience: June 1, 2019
Michael S.
1 review
0 helpful votes
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Ok
May 30, 2019

Ok

Date of experience: May 30, 2019
Charles A.
24 reviews
0 helpful votes
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Sasdfa
May 30, 2019

Sasdfa

Date of experience: May 30, 2019
Maria K.
1 review
0 helpful votes
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Fast, secure and user friendly
May 29, 2019

Fast, secure and user friendly

Date of experience: May 29, 2019
Kurt B.
1 review
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Smooth operation
May 29, 2019

Smooth operation.

Date of experience: May 29, 2019