On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Delivery is to expensive if it is digital should be a charge almost nothing
Good
The ticket indicated an area and seat number purchased. However this venue did not have seating in the area I purchased and it was standing room only. As an older adult this was difficult and I was unable to stay for the whole concert as I was unable to stand for that long. I would not have purchased these tickets at $82 each knowing I would stand for hours. I think the ticket was miss leading as it was not clear that no seat was provided.
Pain to use.
Easy
Was quick and efficient overall great experience no hassle
Easy
Quick and easy. I think the bands and venues are charging too much.
Easy to use
First time so far so good.
Quite satisfied, easy to navigate.
Service charge is too much for just inputing information.
So far not bad, have not used ticket yet
The service fees are outlandish, and I can't believe I just paid $7.50 to PRINT THE TICKETS AT HOME! There was no other option other than instant download, and I still get charged $7.50. I remember when print at home was the FREE option. Ridiculous!
Fast and easy
Easy to use
Great but the price I paid was way over the sale price once tickets were on sale to public.
Everything great
I will prefer knowing final price upfront and not all this me BS charges
Great way to buy tickets, quick easy and completed no hassles.
Pretty quick and easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members