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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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The process was easy, clear and fast!
These tickets were scalped, as everyone within 2 rows of me had the same tickets from the same name, Jim floyd, and we ended up paying an enormous amount more for them than they were worth after all your fees had been applied and conversion was taken into account.
Great service great tickets great seats
It was pleasent
I have used this site before and haven't had an issue.
Super duper... Thanks for your great service and over all nice exp.
Ok
Super quick and easy!
Just not very experienced with ordering
Very easy
Happy with everything
I would like to see the tickets in Canadian Dollars and a full detailed list of all extra fees and taxes BEFORE completing purchase.
So far so good.
Thanks looking forward to the show glad it was so easy to get tickets!
Easy, quick ticket ordering experience, 0 issues
Everything went smoothly. Cheers.
IT was easy
Thanks
If they get here that is...
High service fees
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members