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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Great so far!
Convenient!
It was great! Only thing is that I wish it explained where my seats were located exactly but overall great experience.
Good great
Easy to use, I just rarely recommend websites to people, as it doesn't really come up in conversation
It was fine
I would have liked to see where the seats were when ordering but I was very satisfied with the seats and the experience in general.
Very quick and easy -- enjoyed being able to use PayPal vs. having to go grab my credit card.
Very easy to use
Ticket markup and service charges are outrageous.
So far has been an easy, stress-free process.
I would not offer an opinion either positive or negative.
Cool! Wonderful show!
Easy site Tickets were expensive!
Quick and easy
Thanks! Super easy transaction
Quick and easy
It was an easy process
Thank you very much appreciated ok I really mean it
Easy purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members