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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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FIRST TIME USER, HOPE IT WORKS AS EASILY AS THIS STEP WAS.
Quick, easy, and well organized. Couldn't have been any easier.
No concerns!
I bought the tickets to take grandkids to the show. I would prefer having the actual tickets mailed to me. Since the only option I was given was "online" I was forced to take it. I do not have a printer at this time and am trying to get one of my kids to print the tickets email you sent. I am afraid of losing the tickets in this process as its been weeks already.
I'm a little disappointed that the although the rows show, you can't see which actual seat numbers you are purchasing tickets for.
Everything worked perfectly
Good
Experience was good
Fast and effective
It is good
Quick and easy
All good, but service fees are crazy.
Feel like i overpaid, just jumped in to get tickets without exploring my options, I will still enjoy the show
The support I received was prompt and helped me attend a great event that is the highlight of the year!
Quick and easy, also cheapest I could find
I really wanted to know the exact seat I was going to sit at in each section. It would have have nice to know the exact seats.
Painless process
Quick and easy
Quick and easy---
No lines
The hidden fees were unexpected and extremely overpriced for being a third-party middleman seller. I will never buy tickets from this site ever again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members