On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Makes ordering tickets easy
There was some difficulty in ordering. Perhaps it is my unfamiliarity with computer transactions. And the total of the purchase seems high based on the individual numbers you sent.
Great
Tickets came very quickly, price was good until taxes and fees were added why can't that just be in the ticket price so u know what it's going to cost upfront
Ticketa are too expensive
Fast and easy
Easy and efficient
Ordering was quick and easy
I'm no computer whiz but this was a cakewalk
I've never been so fearful of the insurance policies
Simple and easy
Love the band hope to see em live!
Good for now, great when I get
My Tickets. Got my ticket! Yay
Thanks for fast and easy service
Would have liked the option to have tickets mailed to me; otherwise very satisfied with the ticket service.
Ordering Tickets were Quick and Easy on Ticketsales.com
Susanne P. From Boothwyn, PA
Easy to negotiate the web site
Provides best available seats
No
Found an extra ticket for the event we are attending, quick and easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members