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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Very good
Quick, good service.
Used it because I had to. I am happy the service was fast.
It was great. No issues
We haven't attended the event yet that our tickets are for but the process was easy. Thanks!
Great experience, would definitely recommend this service t the anyone looking to get in on some action!
Thanks.
Great ability to choose seats
Thank you for a smooth process
Easy
Hope the show is as great as buying the tickets
Cheaper than anywhere else and had better seats
Great
Excellent service. Exorbitant service charges.
Very simple and easy to use!
BE MY FIRST TIME THERE I HOPE ITS A GOOD TIME I HAVE BEEN TO MANY SHOWS the finance fees were outrageous
Great!
It was not complicated for a technologically challenged adult.
THIS IS A ONCE IN A LIFE TIME
I was very disappointed to be charged a fee almost equal to the price of the tickets themselves. I will not ever use this site again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members