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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Wouldn't take credit card. Though all billing info was correct. I think the state/Prov input box dose not work on credit card. Kept saying billing info did not match.
Quick easy and painless way to order tickets.
Service & mailing charge outragious. No Will Call option
Quick and easy
Easy and fast
So far I liked this website,it was so easy quickly, safety and I'm so Happy to purchased the tickets for this KPoP Concert, can't wait to meet them in person, I will definitely back again for the future event!
Buying was easy, service charges...not so good...
Quick!
So far, so good. Hope I get my tickets!
Easy to use website.
;
;)
Good
User friendly
./...
Na
Easy ordering!
I think this is a complete rip off charging to send me an email. You should be ashamed! Never recommend this site!
Hidden fee
It was quick and easy, love it
Thumbs up
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members