On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good
Very easy to follow to order tickets
9.00 + for handling is totally rediculus when we have to download and print our own tickets
All ok
I am very excited about this becauase this show was sold out at the venue so i am happy to be able to buy a resale ticket
Great service. I did not have any issues.
Only problem I had was the seating as I have never been there. So my pick was a shot in the dark
Quick service
Didn't print out so I hope I can find it when I need to use it. Maybe you could send reminders out prior to event. Thanks
Great service fast ordering
So far so?
Ok but you do not offer e-tickets? We are travelling from Toronto to attend the play with family in Ottawa. Tickets will be available for pick up on the 21?
Woohoo!
Difficult to pay with PayPal
I rec'd the tickets in a timely manner. I had no problems. Thank you.
Nicely done
Super easy web site to uses
Quick and fast; seems secure
Good experience. It was easy. Service charge was higher than expected.
Easy to order tickets
It would be nice to see the seat number also.
I only know the row i'm on.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members