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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy and secure! Great experience so far. First time on this site and very impressed.
I got my tickets but when will I be refunded since this event was canceled due to the virus?
Thank you!
Straightforward and easy to understand
I am a Senior Citizen and understood well. I do not know my seat number and hope it will show...I am in Section 201 row D.
I look forward to this show.I have my ticket seal on my cell phone
Mamie
So far I am pleased. Thank you.
Good
Very Easy to navigate
Good
I Wish I knew the seat numbers
Just fine --
Unsure about ticket insurance
Good.
Convenience, but too much on service charge
Very cool on layout of seating area's! Thank you.
It was good
Very efficient. Looking forward to it!
Easy purchase
Thanks For Your Help
The event was cancelled due to COVID-19 prevention orders
Wish the fees were not so high to use the online services to buy tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members