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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Very easy to navigate. Quick and easy to navigate.
Easy checkout program
Ticket purchase went smoothly.
Fine
Easy to see where I will be sitting
Good
Good
Would prefer exact seat assignment
Fast and easy to use.
Easy to navigate, prompt delivery
Makes purchasing tickets easy
Ticket purchase very easy
However event has been cancelled due to COVD. Now just waiting for my refund.
Fast and esay
Easy ordering process
At the initial order screen online it said GA Pit tickets were $49.50 each and we needed 2 tickets. Then at check out they were $92.00... each. On my phone I also could not change the zip code after trying several times and several different input methods. Had to complete from PC at later time that hopefully didn't result in the price doubling.
Easy
Very good and relatively easy
It was turdific
Pretty convenient and easy only wish I could get actual tickets
None
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members