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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Excellent fast service
Quick and easy!
Fast and great.
Happy to get the tickets. Wish all fees were just included up front so we know what we're actually paying per ticket.
All went fine!
Quick and easy
Do not like that exact seats are not disclosed Did not like that I was unable to put tickets in my wallet.They are not available easily. Must search for them in my emails.I am afraid that they will get "lost".
I was completely satisfied with the shopping experience - it was GREAT!
Service and delivery charges are high
Concert was postponed due to corona virus not sure if I will be refunded also paid way to much for tickets
Easy to use. My event was canceled by the Governors ruling. I am waiting to be reimbursed for the price of the tickets.
Easy. Would just love to be able to carry it out soon!
Great
Just OK
.none
Very easy and quick
OK, so far
Ggreat
Quick and easy to book.
Is it possible to ship my tickets on or after March 5?
The tickets that I ordered were for a concert that was to be on March 27. That concert was canceled due to the coronavirus. I requested a full refund as the concert was rescheduled on a date in which I am unable to attend. I was told that I could resell my tickets. I am not a sales person. I wish to receive a full refund, but was told that that is not an option.In addition, the tickets ended up costing $30 over the purchase price to cover the cost of fees. Ridiculous!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members