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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Process complemented without a hitch.
First time ordering here...GHawd I hope it's ok
Nice. Easy to use.
Would prefer a better seating chart diagram so I know where the seats are.
Is King Crimson cancelled?
The charges for reserving the tickets was very expensive.
Glad to get great tickets
All good. And easy
Easy
Easy. Clear.
This company refuses to refund people for tickets that NASCAR is refunding for. It is a good glimpse of how this company truly operates! POOR POOR POOR BUSINESS DURING A PANDEMIC!
Very easy however I purchased Alianz insurance and have absolutely no information from them. I'd like to print the policy out and keep it with my tickets in case I should need to refer to it. I feel like I paid $23.45 for nothing.
Nicely designed site. Would like more delivery options.
Quick and easy
This is my first time buying tickets on this site, but everything was very easy, and I'm looking forward to the show!
I purchased tickets for Ringo Star at Hardrock Casino Hollywood Florida the end of June. When will I know if the concert is canceled.
Little pricey.
Blah blah
Nice and quick
I would have prefered to receive actual tickets not e tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members