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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Quick and eaasy...
I bought tickets for a concert for May of 2020. Not only did I pay double the price printed on the ticket but now I'm getting the run around about a full refund for a cancelled event. I received an email that said I could receive a refund but I had to contact them within 7 days. I was on hold for an hour only to be told he would put in the request but couldn't tell me when I would receive credit to my card. When I asked to speak to a supervisor he hung up on me.
No comment, except for the fact I ordered two tickets (assuming they would be side by side) and there is a seat between them.
Easy and quick experience. Thank You! Quick and easy, I have purchased many times and never had an issue. Tickets were delivered within one week!
My first time purchasing tickets here.
I bought tickets in May of 2020 for a June concert. The concert was rescheduled for ONE YEAR LATER. Guess what? NO REFUNDS! Do NOT buy from this company. Too many other places t get event tickets.
Tks
Once I got on the right computer the budget options became available but on other computers I used I was only able to see very expensive options
Tickets have not arrived I see same tickets on Ticketmaster for a third of the price do not use this service you will regret it
Process was quick, and so far, painless. Received the email with the link to download my tickets in a few days, and I have them saved in the app on my phone.
Quick, easy, intuitive - nice!
I was charged $780.19 for 2 tickets that should have cost $89.50 per ticket. I could not find a way to contact them to cancel the order or get a refund on the overcharge. I will never use this again.
Quick and easy!
Excellent Service
I need to find out how to get refunded for the Bon Jovi concert.
Very quick and easy to get the tickets and no wait time!
Do your best to provide the ticket that I didn't received so far, it was supposed to be
An online ticket, it means electronic format, easy to make on apps based provisions. After 1 month I've just got the Order confirmation. Please provide the ticket to
End this purchase and be sure that I haven't made a mistake. Thank you!
Bought for parents. Hope it is a great gift. Process seemed easy.
Love the Performer and the Venue.
Experience was pretty efficient. I immediately received a link to my electronic tickets. Thanks.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members