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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Tough experience
Very efficient
Experience fine, except it would be better if your site used a marker to show exactly where the seats are.
Fast and easy
Very good
Thank you for your help
Quick and easy! Exactlywhat I love!
Excellent
Another option that is cheaper for delivery would be good
Not so good after all.
Quick and easy method of buying tickets for this event
Looking for way to order tickets and your site popped up.
The process was easy however, I was not able to store my tickets on my wallet on my phone, there was no option to do that and no option to print.
Fine
The camping information/reservation is very vague. Do we have the spot for the entire week? It is not explained on the website and I attempted 3 times to contact by phone. I am assuming it is the entire week like our last visit.
Good service
Very easy to navigate
Easy
Good job
The 57 dollars -per ticket service fee is to much,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members