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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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allan b.
1 review
0 helpful votes
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No comment at this time
February 26, 2020

No comment at this time

Date of experience: February 25, 2020
Sandy A.
1 review
0 helpful votes
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I don't want to leave a message
February 25, 2020

I don't want to leave a message - this should be optional.

Date of experience: February 25, 2020
Sandi P.
1 review
0 helpful votes
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Fast, easy and efficient!
February 25, 2020

Fast, easy and efficient!

Date of experience: February 24, 2020
Danielle B.
17 reviews
0 helpful votes
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Good experience
February 25, 2020

Good experience.

Date of experience: February 24, 2020
Will F.
1 review
0 helpful votes
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Great fast and easy
February 24, 2020

Great fast and easy

Date of experience: February 24, 2020
Kimberly J.
1 review
0 helpful votes
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Hi
February 24, 2020

Hi. Very convenient. Thank you.

Date of experience: February 23, 2020
Glenn B.
1 review
0 helpful votes
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I found the site, Pay-Pal, quick and easy to use
February 24, 2020

I found the site, Pay-Pal, quick and easy to use. Thank you!

Date of experience: February 23, 2020
ROBERT F.
1 review
0 helpful votes
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SATISFACTORY
February 24, 2020

SATISFACTORY

Date of experience: February 23, 2020
Mary A.
3 reviews
0 helpful votes
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First time doing this was easy to do
February 24, 2020

First time doing this was easy to do

Date of experience: February 23, 2020
Mary A.
4 reviews
0 helpful votes
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First time doing this was easy to do
February 24, 2020

First time doing this was easy to do

Date of experience: February 23, 2020
Randall M.
1 review
0 helpful votes
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Good quality service
February 23, 2020

Good quality service

Date of experience: February 23, 2020
Monicia O.
1 review
0 helpful votes
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This website was very helpful and happy their was insurance available

Date of experience: February 22, 2020
Gregory L.
1 review
0 helpful votes
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Easy to navigate through oder process
February 22, 2020

Easy to navigate through oder process

Date of experience: February 22, 2020
Gregory L.
1 review
0 helpful votes
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Easy to navigate through oder process
February 22, 2020

Easy to navigate through oder process

Date of experience: February 22, 2020
DEBI G.
1 review
0 helpful votes
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EASY TO USE
February 22, 2020

EASY TO USE. QUICK, USER FRIENDLY WEBSITE

Date of experience: February 21, 2020
Donna A.
11 reviews
0 helpful votes
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Very easy process
February 21, 2020

Very easy process. No glitches or reasons to re - enter information as I have experienced on other sites.

Date of experience: February 21, 2020
Pamela S.
1 review
0 helpful votes
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Very user friendly
February 20, 2020

Very user friendly

Date of experience: February 19, 2020
Lauran U.
1 review
0 helpful votes
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Quick & easy...
February 20, 2020

Quick & easy... Very nice

Date of experience: February 19, 2020
Norman K.
1 review
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Great site
February 19, 2020

Great site. Total rip off service charges though.
Businesses are in business to make money but OMG!

Date of experience: February 19, 2020
Steve t.
1 review
0 helpful votes
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It worked but the admin fee for the ticket purchase is outrageously high

Date of experience: February 19, 2020