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Tickets.ExpertReviews 1,391

3.3

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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14

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Pennsylvania
1 review
0 helpful votes
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Great
July 14, 2017

Great services would do again so appreciative of the support I can not wait to see Bruno mars it's gonna be gun very easy process

Date of experience: July 13, 2017
Canada
1 review
0 helpful votes
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Excellent service.
July 14, 2017

Thanks for the quick receipt of the tix. Appreciate the good service. Thank you. Looking forward to the game. First in years

Date of experience: July 13, 2017
Louisiana
1 review
0 helpful votes
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Order tickets for the pbr finals in Las Vegas in nov. Still had great seats better than the other sites.

Date of experience: July 12, 2017
Texas
1 review
0 helpful votes
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TICKETS NOT RECIVED
July 11, 2017

I don't know why the site is making me write a review when they cannot even send me the tickets I have purchased.

Date of experience: July 11, 2017
Iowa
1 review
0 helpful votes
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Easy as Pie
July 11, 2017

I ordered baseball tickets a week in advance. I received an email for my download within 10 minutes of my order and was able to print right away. Easy as Pie!

Date of experience: July 10, 2017
Texas
1 review
0 helpful votes
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Great job
July 8, 2017

Fantastic ticket experience it does not get any better than this and I highly recommend this service they're amazing

Date of experience: July 8, 2017
Pennsylvania
1 review
0 helpful votes
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Awesome
July 5, 2017

Wahoo! I'm excited to see Bruno Mars! I hope it's a great concert ;) This was a very easy and painless way of ordering tickets to an amazing concert!

Date of experience: July 4, 2017
California
1 review
0 helpful votes
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They should send tickets on November 1st hopefully. I hope I get my concert tickets. Site seemed legit I think

Date of experience: July 3, 2017
Canada
1 review
0 helpful votes
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Good experience
July 3, 2017

Good Experience. Was very satisfied. I will purchase here again. Smooth and easy service. I will recommend this website and service to all of my peers.

Date of experience: July 2, 2017
Texas
1 review
0 helpful votes
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I have purchased tickets through other sources and they were not as easy as this site. Only thing they do not mention is the handling/processing fees. I'm the one printing them on my computer using my paper and ink. This should be done away with.

Date of experience: July 2, 2017
Virginia
2 reviews
0 helpful votes
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Good service
June 30, 2017

Will buy again was a great buying experience. Found just what I was looking for. Will buy again was a great buying experience. Found just what I was looking for

Date of experience: June 30, 2017
Canada
1 review
0 helpful votes
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Fast and easy
June 30, 2017

So NOT impressed making payment in American dollars.
This is horrible customer service for Canadians, supporting Canadian talent and seeing a concert in Canada.

Date of experience: June 29, 2017
Iowa
1 review
0 helpful votes
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Ghood got a code
June 28, 2017

Very simple and easy to get the tickets then they sent me a 20 off code so it covered alot of the hidden fees yee

Date of experience: June 27, 2017
New York
1 review
0 helpful votes
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Sneaky fees
June 26, 2017

1) Fee of 7.95 just to download tickets, reported as tickets ordered. Extra "service fee" of $21.96 per ticket reported in last screen just before checkout without any notice of this fee previously.
2) Tickets delivered to me were NOT the same as ordered. (have to pull the chart to see if these are of equal desirability)

Date of experience: June 25, 2017
Wisconsin
1 review
0 helpful votes
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Ticket prices were comparable to others but fees were higher than most. Then they ask for review before I received tickets.

Date of experience: June 24, 2017
New York
1 review
0 helpful votes
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You have sent me just invoice, but not ticket. I would like to get ticket
Please send my ticket by email

Date of experience: June 23, 2017
Texas
1 review
0 helpful votes
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Great
June 22, 2017

This is a quick and easy way to buy tickets. Had no issues whatsoever. Would recommend to other people

Date of experience: June 22, 2017
Arizona
1 review
0 helpful votes
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Awesome!
June 22, 2017

I love how convieniet this is! Really enjoy it! Tickets were decent price! Over all experience was just great!

Date of experience: June 21, 2017
Texas
1 review
0 helpful votes
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This was Awesome!
June 20, 2017

This way of purchasing was "awesome." I didn't think it would be so simple. Service charges are pricy but am looking forward to my upcoming event - Go Texas Rangers!

Date of experience: June 19, 2017
New York
1 review
0 helpful votes
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Good
June 20, 2017

The website is easier to navigate on the computer than on your phone but overall the experience was good and there was no hastle

Date of experience: June 19, 2017