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TicketsCenter

1.6

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TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
732
value
753
shipping
542
returns
627
quality
620

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Michigan
1 review
0 helpful votes
Follow Heather B.
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I bought tickets to a baseball game. I couldn't find the actual website to buy tickets from and this site kept popping up so I thought that was my only option. Nope, found the correct site after since I made a mistake in the number of tickets needed. I bought 4 tickets for $260 on ticket center and 5 tickets on the actual website for $106.00. WHAT A WASTE! DON'T BUY FROM HERE, KEEP LOOKING!

Date of experience: July 8, 2023
California
1 review
1 helpful vote
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A nightmare. Multiple calls, emails. No tickets. Event tomorrow. How did I get them? Took their survey and said I was reporting to the Better Business Bureau. Bam. Within minutes they arrived.

Date of experience: July 8, 2023
Colorado
2 reviews
7 helpful votes
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Complete Rip off
July 7, 2023

This site mimics the actual Paramount Theater website and is listed above it in browser searches. It is actually a reseller and a complete rip off. They charged me DOUBLE for my tickets, they refuse to refund me and they refuse to send my tickets until the day before the event!

AVOID THIS WEBSITE AT ALL COSTS!

Date of experience: July 7, 2023
Virginia
1 review
0 helpful votes
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I am a lawyer. I've seen a lot of scams in my day. This was one was one of the better. I thought I was buying direct from Wolf Trap, but instead I got these jokers. I've reported them to one attorney general already and will be reporting them to two more (mainly because it is hard to tell where they are located). They significantly overcharged me for tickets that had a face value of $25. Their customer service rep said I should have read the Terms and Conditions which would have told me they can do this. I asked, would it have told me that they would charge me $210 for $50 worth of tickets. At which point she said she would talk to a manager. They offered me a $40 credit. A credit for what? So I could buy more overpriced tickets? I asked to speak with a manager and she said their managers do not take calls. Must be nice. Stay away. Stay far far away from this website.

Date of experience: July 7, 2023
Colorado
1 review
0 helpful votes
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Rip off
July 7, 2023

Site represents itself as the actual box office. Noticed when I got the confirmation that they are a reseller. Told them I wanted to cancel the order within minutes of making it. Will not allow cancelation of the order even though the tickets will not arrive for 4 more months.

Date of experience: July 6, 2023
California
1 review
0 helpful votes
Follow Michelle M.
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I over paid for tickets on this site. I was swindled into thinking it was the official site. The seats I bought were in the mezzanine and double the price of orchestra seats.

Date of experience: July 6, 2023
Pennsylvania
1 review
1 helpful vote
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Just Got Scammed
July 6, 2023

With the help of a google sponsored link my wife thought was buying a ticket from the source.
Wound up paying more than double the price. Customer service at ticket center said too bad.
Thanks google for assisting these crooks..

Date of experience: July 6, 2023
Colorado
1 review
1 helpful vote
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Scalpers!
July 6, 2023

Like others, I thought I was dealing with the venue. The ticket price was $275. After purchasing, I noticed the actual venue site; two tickets at $35/each. Are you serious! I find it hard to believe it is legal. On top of all that, I do not even have the tickets until 2 days before the concert. I am more than not impressed. I find their business practices unethical, purposefully deceiving. I am normally not a review guy. I can handle the loss but I think of all the people who probably can't take a hit like that. Very sad.

Date of experience: July 6, 2023
Arizona
1 review
0 helpful votes
Follow Colette K.
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Bought tickets for the rodeo. They didn't state they were reselling them so I assumed this was the standard price. When I go the tickets I realized they overcharged me by 5 x and they were the worst seats in the stadium not what I selected on their seating chart! Don't buy here!

Date of experience: July 5, 2023
Massachusetts
1 review
0 helpful votes
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Scam
July 5, 2023

This website is a scam, do not use! I bought tickets for $80 and never got the tickets so couldn't even attend the event.

Date of experience: July 5, 2023
Canada
1 review
1 helpful vote
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Scummy company
July 3, 2023

Masquerading as something alike Ticket-Master, I agreed to a ticket purchase of $262, my card was charged for $356, almost $100 more than the checkout price I agreed to. When I emailed them about this massive gap I was told there's a line in their terms of service where "face value of tickets may differ from real price", what kind of condition is that? You charge the customer the price both agreed to. You can't ask someone to pay $20 for a t-shirt, agree to it, then charge them $30, that is ludicrous. If it was some sort of price conversion from CAD to USD they do not mention it on the site, in the checkout, or in the follow up email, the only way to see the real price charged is the charge on my card. Do not buy your tickets from them, go literally anywhere else, I know I will be.

Date of experience: July 3, 2023
Illinois
1 review
0 helpful votes
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SUPER EXPENSIVE
July 3, 2023

I HATE THIS TICKET CENTER! The site came up while I was searching for RAVINIA tix. I thought I was dealing with RAVINIA but it is a 3rd party! My mistake cost me 58$ extra dollars! SO STUPID! Never again. I hate you, TICKET CENTER! Rip off artists

Date of experience: July 2, 2023
South Carolina
1 review
0 helpful votes
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$300 for $60 tickets.
July 3, 2023

These people do not have tickets, all they do is find tickets that are available and then up charge you a massive amount. I literally paid $300 for tickets that were $60 at the box office. Scam.

Date of experience: July 2, 2023
California
1 review
0 helpful votes
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Don't buy tickets from this site. Don't believe the lies that you are buying Janet's tickets. There is no Janet. Your paying organized scalpers.

Date of experience: June 29, 2023
New Jersey
1 review
0 helpful votes
Follow Debra H.
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Totally a scam
June 29, 2023

They overcharged me over 4 times the face value of the tickets and when I called they just ignored me.

Date of experience: June 29, 2023
Canada
1 review
0 helpful votes
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Seemed to have gotten redirected when ordering from ticket master...Cost was $211, received my VISA bill today and was charged $291. Tried contacting these people but link on their email confirmation was dead...F.U.B.A.R...Careful out there...Not sure if my tickets are valid.

Date of experience: June 27, 2023
Massachusetts
1 review
0 helpful votes
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I ordered tickets here because they came up first in a search. Was I ever wrong. After realizing the ticket prices seemed high and there was an astronomical "service fee" and some other fake fee I tried to cancel my order but agreement terms fly fast and ordering goes quick. I went to the real site and the tickets I bought were triple the box office price and plenty were available. Calling is a joke and online I just got the "sorry" line and I could resell the triple priced crap online. Total ripoff. I hope Karma kills them.
Tip for consumers:
This company is a rip-off.

Products used:
Tickets

Service
Value
Quality

Date of experience: June 26, 2023
Washington
1 review
0 helpful votes
Follow Lacinda P.
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I purchased two tickets March 10th for a concert June 24th at 7pm. I reached out to them, they told me 12 times they would get the seller to send me the tickets. They guaranteed me tickets all the way up to me and my daughter standing in line, they never got me tickets. The seller had emailed me the tickets that evening at 4:05 then cancelled the tickets at 4:10, they could not get her to send the tickets. I believe she 'Sarah', probably intended to keep my $351 and use the tickets herself. Ticket-Center.com never covered the tickets, we missed the concert and 2 days of stress and disappointment. Today, Monday after, they won't honor their guarantee. They want me to wait 3-5 days to 'consider' my request. I have zero faith in this company. I'll be filling a Attorney Gerneral, BBB and CFPB complaint, I've found the NY AG class action lawsuit, I hope to start one here in Washington State.

Date of experience: June 26, 2023
Indiana
1 review
0 helpful votes
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Will not work with you when asking for a cancelation and refund. Make sure you read ALL the fine print. Do not use them!

Date of experience: June 26, 2023
Massachusetts
1 review
0 helpful votes
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Ripoff at Fenway
June 26, 2023

I bought tickets to a dead concert at Fenway six months ago, and did everything according to the instructions. The tickets were bogus the day of the concert, and would not let me in. I got no satisfaction from the company when I called them at the last minute to straighten this out. I couldn't be more disappointed. Never buy tickets from this reseller, because they simply aren't reliable and the tickets may not be legitimate.

Here is a ticket that looks legitimate, but it is absolutely worthless.

Date of experience: June 25, 2023