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Ticket Offices Reviews Summary
Ticket Offices has 211 customer reviews and ranks 335th in the Tickets & Live Events category. Common review topics include customer service, face value, service fees.
Paid $140 for two to find out the tickets were $20 at the door. Insane. Check out the actual venue site before getting scammed for zero service.
This ticket outlet is crazy. I've spent time and energy tracking them down for tickets I ordered in August for an event in October. It's now less than 48 hours before the event and I still do not have the tickets. They are only delivered through email. I've called twice now and I'm told the seller hasn't sent them yet. Getting through to someone live is almost impossible. When I finally did get through to some at their customer service I was told they guarantee I'll have the tickts one hour before the show! I dont' think anyone wants to deal with that kind of stress. I'll already be on the way to the event! Unless you want to go through this stress, don't buy tickets through this place!
We were pleased to get the tickets quickly through email, but shocked that the final price wasn't what we expected. Too much surcharge. Will not do this again.
Ordered certain seats and got different ones. Had a no return policy which worried me. Had to contact to find out why receipt said one thing and ticket said something else.
Insane surcharges and manipulative advertising. Also, no one will talk to you on the phone. Don't use them.
Very accommodating, even though I didn't have a functional email address at the time, they were willing to work with me.
If I could give them a 0 rating I would. I bought Jazz game tickets on 9/29/17 for the following week. When I received my confirmation the email said I would not receive my tickets until on or before October 3, to me that was already pushing it. On October 3 I still hadn't received my tickets, I sent an email to support and the support person told me I would have them by midnight. The next day I still did not have them, I called and reached a support person who said there is nothing they can do and it will probably come through to my email soon. By the evening I emailed someone again and they said I had already received my jazz game tickets on 8/10/17... a month before I even ordered the tickets? DO NOT BUY FROM THIS COMPANY!
Very easy to use. Seats were great! I would order and use in future. It was a treat for my brother and he was happy also. This was my very first live baseball game and it turned out to be purfect.
I was very happy being the first time buying Tickits on line. I would be sure to use Tickits office again in the futcher and recamind it to friends and family.
Got the exact tickets I ordered - price was great - everything worked out perfect- found it was very easy to submit my order and I received the seats which I anticipated receiving.
We received tickets for the event we had wanted, but the wrong seats (upper balcony vs orchestra). Looks like there is no way to get this rectified, so they have run away with our money
The service charge that ticketoffices.com tacks on is outrageously high and on top of that they charge a fee to "ship" you the tickets that they actually send via email. The return policy is an absolute joke (tried to cancel an order quite literally within minutes of placing it to no avail). Will never use this site and will tell everyone I know to stay as far away as possible.
It's been one whole month and I still have not received my tickets for the concert of 9/22. I paid $26.00 for ticket offices service and I get the run around. They even told me that if I don't received it by the time I leave on 9/21 and receive it later on 9/21 or 9/22 I can go to the business office at Harrahs to print it. That's service?
Accidentally ended up on this site and purchased tickets for an event in which I ended up paying DOUBLE for my tickets. Tried to cancel as soon as I realized I was on the wrong site and they REFUSED to refund me for my tickets. The tickets were for an event that was not even sold out and 3 months away. Absolutely awful. DON NOT EVER USE THIS COMPANY!
5 star performance. I will continue using your service in the future. I will pass this on to others who are in need of tickets to events in vegas and other areas
This resale site gouges, i received 2 tickets with a printed on value of $115, received an email with cost of $574.49, then received my credit card statement charged $748.37. The $574.49 was in US dollars, of course, for a show in Canada! Seats were on main floor, three rows from back! Worse than scalpers! Will never do this again, I thought there were laws making this illegal. Massive rip off!
I think its ridiculous that i have to waite to recive my tickets i still don't have them i do not recive them intell two days before my show im extremely unhappy when you purchase something you should recive it in a timely manner
This company does not deserve to be in business! DO NOT USE THIS COMPANY (ticketoffices.com) EVER... ESPECIALLY IN CANADA.
I saw the tickets I was looking for online and went through filling out all of the information. After filling out the information, I noticed that there was a $25 service fee on each ticket as well as that the charges would be in US Funds. At that point, I tried hitting the back button, but it was too late, the order was processed. Since then I have tried over and over to call and email, seriously, have tried every day for the past 8 days and no one will get back to me. I plan on taking clients to this event and now after all that I have read, I had to purchase other tickets. I purchased better tickets from ticketmaster.com for $210 less. This is absolutely unreasonable. All I want is my money back and this whole mess to be behind me. I will continue to try to get this resolved. DO NOT USE THIS COMPANY.
When I ordered these tickets I didn't realize it was a resale site. Paid way more than the tickets were originally plus the extra add on fees for buying from this site added another 20% to the cost of the price paid for the tickets. Saved writing this review since it was a resale site. Was fully prepared to have the tickets denied as illegitimate at the gate. Those disappointments expressed, i got my tickets via email and the tickets did work. Guess I learned a pricey lesson about resale of tickets.
Download and printed the tickets with no problem. The problem is my 16 year old grand daughter from out of state is staying with us. When I finally printed the tickets I noticed you need a id showing you're 19 years old. And apparently you can't get a refund. I saw nothing about an age requirement until I printed the tickets!
