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TicketGum

3.5

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TicketGum Reviews Summary

TicketGum has a rating of 3.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketGum most frequently mention customer service, long side and football tickets. TicketGum ranks 21st among Tickets sites.

service
24
value
24
shipping
22
returns
20
quality
23

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Israel
1 review
1 helpful vote
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The tickets were waiting for us at the hotel
With a detailed explanation
The experience was great
We recommend

Date of experience: October 5, 2017
Canada
1 review
1 helpful vote
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Thank you Ticketgum
July 28, 2016

Pleased with service from this company and will use again in the future.

Date of experience: July 28, 2016
Arizona
1 review
1 helpful vote
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Outstanding!
July 28, 2016

We received a free upgrade and got to have a free beer at half time. Great seats also.

Date of experience: July 28, 2016
Israel
1 review
0 helpful votes
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Superior company
July 18, 2016

Pleased with service, seats were very nice. Most importantly didn't spend much time and effort to get the tickets. Booked the tickets 5 days before the event and received them 2 days after. Will use again in the future.

Date of experience: July 18, 2016
Austria
1 review
1 helpful vote
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Good customer service. Responded quickly to my inquiry.

Date of experience: July 17, 2016
Austria
1 review
1 helpful vote
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Excellent
July 15, 2016

I have bought 3 tickets for the Euro 2016 final. Very Efficient service, great seat and on a reasonable price (compare to other web sites). Had a wonderful time and will use them again for sure

Date of experience: July 14, 2016
New York
1 review
2 helpful votes
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Satisfied
July 15, 2016

I hadnt used Ticketgum before and found it quite frustrating that there was no telephone number to contact customer service but got my tickets in good time and reasonable price considering.

Date of experience: July 14, 2016
Israel
2 reviews
1 helpful vote
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No problems
July 15, 2016

First time I've purchased football tickets off the Internet and was a bit apprehensive but all went well, tickets bought, confirmed, and sent recorded delivery. No telephone number to speak to anybody/confirm with but email service and customer service was prompt.

Date of experience: July 14, 2016
Germany
1 review
21 helpful votes
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Careful - scam
May 29, 2016

I ordered 3 tickets for Roland Garros, for me and my parents. My dad has been talking about going there for many years, and finally I made his dream come true. I wanted to make it a once in a lifetime experience and wanted to give him the best tickets possible, so I bought the best category, 3 tickets for in total 1.220. One day before the event, after complaining twice that the tickets had not yet arrived, they finally sent them: 3 times category C (worst seats), worth 195 in total. So they scammed me for 1.025.
Better stay away from ticketgum!

Date of experience: May 29, 2016
Sam P.
France
1 review
16 helpful votes
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Ripoff
May 20, 2016

Buyer Beware. French Open Grounds Pass. 30 euro face value. Charged me 345 euros for 2 tix. Now on their site they are 89euro. Asked for partial refund. Will see what happens. Feel taken advantage of. Did not tell me I had to wait 2 months for tix until after they charged my card. What a ripoff company.

Date of experience: May 20, 2016
Israel
1 review
0 helpful votes
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Just great
April 26, 2016

Thanks guys, we got a great time, very professional service from you, everything was perfect, hopefully will use your site again soon! :)

Date of experience: April 26, 2016
NL
1 review
0 helpful votes
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Fantastic service
April 13, 2016

We had a fantastic trip to London and the tickets to the game were delivered to the hotel as agreed, I fully recommend ticketgum as the best online website for Premier League football tickets :) Thank you Ticketgum!

Date of experience: April 12, 2016
GB
1 review
0 helpful votes
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It's safe and easy to book with ticketgum.com
The tickets arrived on time as promised
You can also send an email or chat message and they will help with the all process.
Always work's for me!

Date of experience: April 5, 2016
Italy
1 review
0 helpful votes
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It was a gift for my brother to Christmas, the tickets were delivered one day before the match, just as promised!
I was presently surprised by the location of seats we received, this was a dream come true.
Thanks Ticketgum for an amazing experience, will definitely be using your services again!

Date of experience: April 5, 2016
Romania
1 review
0 helpful votes
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Perfect
March 9, 2016

I was impressed the way this company took care of us, all went smooth, thanks guys

Date of experience: March 9, 2016
GB
1 review
1 helpful vote
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Brilliant
March 9, 2016

We purchased tickets for Tottenham match, finally, so fun to see this team in such a good season. Ticketgum, thank you again, it was nice experience with you guys :)

Date of experience: March 8, 2016
Illinois
1 review
0 helpful votes
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Linoy
March 8, 2016

Me and my sister are huge fans of ManU, we bought us tickets for their match against Arsenal, we were very happy and excited about it. It was definitely money well spent, she got us the best seats in the stadium, it was just amazing!

Date of experience: March 7, 2016
NL
1 review
0 helpful votes
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It was terrific
March 7, 2016

I ordered tickets for Tottenham vs Arsenal match, it was a birthday surprise for my husband.
The seats were much better than I expected. Extremely happy with the purchase. Thank you ticketgum!

Date of experience: March 6, 2016
NL
1 review
0 helpful votes
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Very nice
February 29, 2016

I took my girlfriend to cheer Liverpool match, we very enjoyed the match despite there was only one goal. Very pleased with the service I received, they gave us seats in more expensive category than I ordered, and it was free of charge)

Date of experience: February 29, 2016
AE
1 review
8 helpful votes
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Hi,
I've bought two tickets for the Champions League Arsenal vs Barcelona.
On Jan 16,2016. (Paid with credit card, EUR 982 for both ticket Long Side Luxury) The match will take place on Feb 23rd, 2016.
I received the confirmation by email. All seemed fine and very professional.
On 19th I received the wrong ticket SHORT SIDE STANDART cheap tickets, it was unprofessional way to send me this cheap tickets and I feel they cheated me.
I couldn't contact them by phone because there is no telephone-contact-information on their website.
So I sent them an email to office@ ticketgum.com, sales@ ticketgum.com and orders@ ticketgum.com.
They always replayed automatic replies '' we will investigate on your case''
I travel all this distance booked flight with the hotel, I already booked my flight and the hotel.
I am really disappointed with this site, never will use this site again and people should be careful when they deal with ticketgum, they are third party, they resale members ticket and they dont says that before, if I would know about it I would not buy this type of ticket.
They said we will refund you, sounds funny for me, what I will do with money they refund, I don't care about the refund, when I paid for business class ticket and booked 5 star hotel with renting car and use my leave to enjoy the match.
All these positive reviews on this site also FAKES, guys be careful from ticketgum. There sales customer service are layers, I have all print screens and all email as an evidence, anyone need information please email me, target*******@ gmail.com

Date of experience: February 26, 2016

From the business

Ticketgum.com - Buy tickets for any sport events, tournaments and league tickets, secured online order proccess at the best prices.


ticketgum.com
London, IOM, United Kingdom