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TicketGumReviews 152

3.5

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TicketGum Reviews Summary

TicketGum has a rating of 3.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketGum most frequently mention customer service, long side and football tickets. TicketGum ranks 25th among Tickets sites.

service
24
value
24
shipping
22
returns
20
quality
23

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Josef W.
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I went to London for a business meeting

I wanted to combine the trip to london with football game
This is definitely a unique experience
England football culture is something hard to understand

I started looking for tickets for Tottenham Hotspur and discovered that Is an extremely difficult task
There are a lot of sites wite different prices
How do you choose?

I checked a few sites and in ticketgum answer all my questions

At the end I got superb tickets in the center of the pitch.
Now I can recommend wholeheartedly
Anyone looking for tickets
I received excellent service and tickets in ticketgum
I recommend

Date of experience: September 20, 2015
NL
1 review
0 helpful votes
Follow Noah G.
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Excellent service!
September 17, 2015

Was looking for Arsenal tickets on several different ticket sites before deciding Usually I buy from the site that offers the cheapest price, Ticketgum was more expensive then few other sites, but the ordering process was the easiest and quickest and i have got immidiate respone to all of my questions from the online chat agent. Express delivery came to my house and delivered me the tickets. All were side by side in a good block (32). Thank you guys for your excellent service! See you next time..

Date of experience: September 17, 2015
Virginia
1 review
0 helpful votes
Follow Ava J.
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My last few hours in Manchester before my flight back to Finland. I want to express my appreciation to ticketgum amazing staff. Took care of my special needs and never made me get concerned or worried. Great game, Best web site, easy and simple. Will use them again for sure

Date of experience: September 16, 2015
District of Columbia
1 review
0 helpful votes
Follow darren b.
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In Booked 4 tickets for the match yesterday between arsenal and stoke. I have received an amazing treatment from there customer service. I made a mistake and write the wrong address number of the hostel I was staying at, and it caused a big problem with the delivery because the envelope got refused. Ticket gum was in full contact with me and with the hostel and they had send a different tickets to make sure I will receive the tickets on time. Even the hostel owner had told me he had many visitors that purchase football tickets and he had never saw this kind of personal care. Overall, I strongly recommend this company

Date of experience: September 13, 2015
GB
2 reviews
0 helpful votes
Follow alexis v.
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I was looking to buy a birthday gift to my boyfriend, checked ticketgum from google and their live support told me there is a "Gift Voucher Mail" option that was great for a birthday present! I purchased arsenal /liverpool tickets and received a designed gift card email to print. The tickets has waited at the hotel. Thank you guys! Best birthday ever!

Date of experience: September 9, 2015
Austria
1 review
0 helpful votes
Follow Victor F.
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Saw Liverpool match. Good rhythm but no goals in the net. Good ticketing company. Was honest and everything went as they promised.

Date of experience: September 2, 2015
Austria
2 reviews
0 helpful votes
Follow Alex P.
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I booked a ticket for Totten ham vs stoke city. Came all the way from Ukraine. I had reviewed few web sites, all looks more or less the same. I choose ticket gum in the end just because I had read some reviews and got a fast response from the online chat agent. Receive the tickets arriving to the hotel 2 days prior to the event at my hotel. Nice game, no complaints.

Date of experience: September 1, 2015
California
1 review
0 helpful votes
Follow SHONTAL D.
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It is important for me to explain what a great web site ticketgum is and i am not associated with them beside the fact i had purchased some tickets from them earlier for Liverpool West ham for 10 clients of mine ( i am the CEO and owner of marketing company). I was in contact with M. R Joe Parker. He kept his word providing them with the best seats in the house. My clients had a really good time and i had told Joe that if everything will go smoothly i will write a review on his company. Everything was really satisfying. From now on i will use you guys when ever i will have the chance.

Regards,

Date of experience: August 31, 2015
Virginia
2 reviews
1 helpful vote
Follow joe j.
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I BOOKED PAIRS OF TICKETS FOR THE LONG SIDE DELUXE CATEGORY FOR 110 EUROS PER TICKET. THE PRICE WAS REASONABLE, THE TICKETS ARRIVED TO MY E MAIL ADDRESS. AT FIRST I THOUGHT THE SEATS WERE NOT SIDE BY SIDE (I GOT SEAT 120 AND 122) SO I WAS WORRY BUT THEY EXPLAINED TI ME THAT THE SEATS NUMBERS JUMP BY 2 (2, 4, 6, 8.). THANK YOU FOR THE NICE SERVICE AND CARE

Date of experience: August 31, 2015
Australia
1 review
2 helpful votes
Follow Pavel P.
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Went on monday for Arsenal vs Liverpool match. No goals but a great match! First time in the emirates, wonderful stadium regarding viewer point of view. Recommend the long side deluxe category. We were 4 people. Receive all the tickets together. Like the service no problems.

Date of experience: August 26, 2015
France
1 review
0 helpful votes
Follow Liz G.
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Got a request from ticket-gum team to share my experience. Not much to say. Great tickets, was sent to my e mail address after 1-2 days. The game was really nice. Saw 3 goals. However, its a shame Monaco won and still did not qualified to the CL.

Date of experience: August 25, 2015
GB
1 review
2 helpful votes
Follow Gabriela A.
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Went yesterday to the emirates stadium. Received tickets from ticketgum. I like the service, great customer service. Will use them again in the future

Date of experience: August 25, 2015
NL
1 review
14 helpful votes
Follow daniel z.
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Went yesterday to check out arsenal vs liverpool with my 2 childrens and my husbend. It was very important for me to have all seats adjacent and i was afraid we will be seperated. A person named joe had told me i will get all tickets side by side and that was the case. Paid a lot of money to watch 22 people kick a ball but my family really enjoyed the game. Good company.

Date of experience: August 25, 2015
Romania
1 review
0 helpful votes
Follow maria Z.
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This is my 3rd time i get tickets from them. I am a secretary of a lawyers firm in Romania and my boss goes often to London and he is a big Tottenham fan. At first i had ordered tickets by a travel agency in Romania, but after a few times i did not get the tickets and almost lost my job because of that i went to ticketgum after receiving a recommendation from a work colleague. Since than every time i need something regarding tickets or even just to here an opinion of hotels or restaurants i contact the affiliate manager Adam. The location of the tickets are always superb, i get a fast response when ever i need anything. Thank you guys and I appreciate all you've done for me.

Date of experience: August 23, 2015
GB
1 review
6 helpful votes
Follow Sarah J.
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Arsenal Tickets
August 21, 2015

Do you know it is cheaper to purchase an Arsenal Red membership and then an Arsenal Match ticket than buy a fake ticket off TicketGum?!?!?!?! - Arsenal Membership is £34 per person! Tickets for a Cat C match start at £27.50 for a lower tier ticket, Cat B start at £37.50 and Cat A (Liverpool, Spurs, Man U) - Start at £65 for a lower tier ticket! TICKET TOUTING IS ILLEGAL IN THE UK! The only way to purchase a legit Arsenal ticket is through Arsenal Officially! Under 16 tickets are also cheaper! Tourist do not get scammed! And pay WAY over the odds for what the ticket is actually worth!

Date of experience: August 21, 2015
Adam p. TicketGum Rep
over a year old

Dear Sarah,
We would very much appreciate to receive a Solid proof that confirms your claim about fake tickets. Such a lack of proof means your review includes misinformation and misleading.
As mentioned in the law of Defamation:
The communication of a false statement that harms the reputation of an individual person, business, product, group, government, religion, or nation as well as other various kinds of defamation that retaliate against groundless criticism.
It is very common to find a bad review on a specific web-site that clearly has a hidden agenda
However, we invite all of our clients who actually ordered from us to share their thoughts and reviews – like the ones that are already written here.
Ticketgum.com is a reliable and well-established sports tickets broker. All of our tickets comes from official suppliers only, and they are guaranteed as official and authentic.
There is not one client that can claim he had received tickets that are not genuine or authentic. We are a secondary market company, and we sale tickets mainly to those who cannot get official tickets on their own.
The price of the tickets is determined by supply versus demand and when tickets gets sold out, the prices gets higher.
Our goal is to be the most reliable source in the secondary marketing sector. Ticket gum Team does everything in order to supply the tickets purchased on our site.
You can rest assured that once you have ordered from us, we guarantee you will get the best and fastest service and will be treated with dignity and respect.

France
1 review
2 helpful votes
Follow sara v.
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Coming from france to the uk with my son and went on an arsenal vs liverpool. I got the tickets from ticketgum. Send the tickets to the hotel, the price was a bit high but the location was really good so it was worth it.

Date of experience: August 20, 2015
GB
1 review
0 helpful votes
Follow marcus v.
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Came from france for this game with my partents for my 19 birthday, choose lower tickets. Received excellent seating in the 1st row! It was amazing! I even took really close pictures of jose mourinho loses his mind LOL!. I really enjoyed my seats and i will use them again for sure on my next trip/

Date of experience: August 19, 2015
Canada
1 review
0 helpful votes
Follow Mike B.
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I bought 4 tickets to the Arsenal vs Westham event on 9 AUG in the Emirates Stadium from ticketgum after reading alot of good reviews. I was afraid because i came with my wife and 2 childres and i did not want to seat separately. I had contact them asking that all 4 seats will be adjacent. They apprvoe and i had received 4 side by side in the block 113 (really reommend this block. Great view). They called me before shipping my tickets to verify the address and e mailed me the tracking. I promised the supprt team i will write this review if everything go smoothly, so here it is. Superb customer service. Thanks

Date of experience: August 18, 2015
Hungary
1 review
0 helpful votes
Follow Yakkir K.
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I was looking for Arsenal tickets on several different ticket sites before deciding where to buy from. Usually I buy from the site that offers the lowest price, Ticketgum was about five euro's more expensive then few other sites, but the ordering process was the easiest and quickest and that's important for me. I recommend.

Date of experience: August 13, 2015
NL
1 review
21 helpful votes
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I promised my son when he became 13 we will go to top game in London I find game for the Community Shield -Arsenal vs. Chelsea But the only problem that it was very difficult to find tickets to this game I start to make a Research but the field, And found It's really not easy There are lots of sites that offer tickets In a price range So it's very hard to know where to buy. I finally decided to buy in ticketgum and from the start the conversation in a live chat I received a professional and reliable assistant. After the game I can say that me and my son had a great Experian And everything that was promised has happened, The tickets was waiting at our hotel We sat together in a great location and also the day after the game a representative of the website call me to make sure that everything is OK The service was really good So I wanted to write this review for people like me that look for tickets for football games and don't know where to buy them

Date of experience: August 13, 2015

From the business

Ticketgum.com - Buy tickets for any sport events, tournaments and league tickets, secured online order proccess at the best prices.


ticketgum.com
London, IOM, United Kingdom