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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Dianne M.
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So convenient
February 23, 2020

User friendly and great products
Thanks for a great, fast service. The app and follow up emails are easy to use and reference.

Date of experience: February 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

North Carolina
1 review
10 helpful votes
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I've had three orders. First two arrived more than two weeks after order date. Third one finally arrived and the box was completely beat up and everything inside was battered and a mess. I am on a fixed income and wanted to try this for a healthier food source, but I am not satisfied with the company. Once I find out how to unsubscribe, which isn't easy to find I will end my subscription.

Date of experience: February 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're sorry to hear about your orders! It definitely seems like something is wrong. If you haven't already please email us at [email protected]. You can also take care of your account through that email, by calling us, chatting us using our 24hour chat feature, or text us

Florida
2 reviews
1 helpful vote
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Outstanding
February 23, 2020

I love Thrive Market for so many reasons. Their Customer Service is unbeatable & their products are 99.9% sent without being damaged. They pack their products so well compared to other on line retailers. I find myself ordering more and more from Thrive because of this. Who has time deal with retailers that want to cut cost on shipping? In the long run it just cost these retailers more money. I recommend Thrive to everyone as they truly are the best retailer on line. Thank you Thrive!

Date of experience: February 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for spreading the word and for the review!

Illinois
1 review
0 helpful votes
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Thrive Market is the way to shop! It's so easy, great quality prices and shipping is fast. We're trying hard to eat and use healthier items, Thrive has a huge verity of great organic products that we love and use, all items are always fresh and they really take care in the way of packing my order (We loved seeing the signed box tops of the person that took care in packing our items) this adds a personal touch that you won't get anywhere else.
THANKS THRIVE!

Date of experience: February 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Keep on Thriving!

Virginia
1 review
0 helpful votes
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Love the variety
February 23, 2020

This is one of the best places to buy unusual and hard to find food items at a great price. I have been a member for about 2 years and have never been dissatisfied with their service. Initially I had some problems with the way the box was packed but that has improved tremendously. Thanks Julia, you packed the last one I received and it was perfect.

Date of experience: February 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you've been able to Thrive with us for so long!

North Carolina
1 review
0 helpful votes
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Been doing business with them for over a year and not only are prices terrific and delivery quick & accurate, but customer service (if needed) Chat folks are knowledgable, well-versed & literate. Have never needed to follow-up with a call bc their on-line Customer Service personnel are so capable. Definitely a company that I refer to others.

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for your review! We're glad you're enjoying all of our products and service!

Michigan
1 review
1 helpful vote
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Good but could be great
February 21, 2020

I do love Thrive. The only downfall is the packaging. Prob half of my orders have had something dented or damaged. If customer service wasn't so good with fixing the problem I would've stopped shopping here. I had ordered wax strips that were used and missing items in the box. That was very nasty so I mostly stick with food items.

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback. We're sorry to hear about the damage and for the wax strips! I'm glad we were able to take care of it for you and please know that all feedback and pictures provided are always transferred to the appropriate team to continue to improve. Thrive On!

Texas
1 review
0 helpful votes
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Great customer support!
February 21, 2020

I had an issue with a product I bought and they fully replaced it for me! Thank you so much Thrive Market!

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy we were able to take care of you! Thrive on!

Florida
1 review
0 helpful votes
Follow Lisa H.
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I received my order late as it was shipped with no address... just my name. My marinara sauce was busted. I chatted with Jenny online and she did resolve the issues.

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! If you haven't already us please reach out to us regarding the label at [email protected]. Every order would have the full address as listed on your profile. We are glad that Jenny was able to take care of the damaged item!

California
1 review
0 helpful votes
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Great!
February 21, 2020

I love Thrive market, it is a great service. They have many great organic and healthy products at a good value.
The delivery is fast and packaged great to protect and assure my items arrive safely

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you're enjoying everything! Thrive On!

Pennsylvania
1 review
0 helpful votes
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Great, great, great
February 21, 2020

Prices are incredible and selection is outstanding. I was very surprised to see all the keto-friendly items. I am new to this program. It is nice to know I have a great place to get my products!

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you've been able to find your favorite Keto products! Keep on Thriving!

North Dakota
1 review
0 helpful votes
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Reccomend 1000x
February 21, 2020

I love using Thrive Market! I tried it initially for more ideas for dairy, egg, and peanut free snacks for my kids. It has helped us save money on things we already buy, snd now that we buy regularly. Shipping is fast and packaging is great with all recyclable material. I can't rave enough!

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Keep on Thriving!

Colorado
1 review
0 helpful votes
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Amazing options for Keto!
February 21, 2020

I love the ease of using the site to order keto products! I love everything I've tried, and appreciate that they offer recipes as well.

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Washington
1 review
0 helpful votes
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I was curious to try this service, I live rurally and access to healthy options is limited. After recieving my first shipment, I will be cancelling membership and will not order again. The amount of redundant plastic packaging in shipments is absolutely horrid and unsustainable, going against the proposed mission of this company. I feel this is model of food access is a scam on "sustainable" options and its exactly the kind of GREEN WASHING i'm so tired of seeing people fall for. I will from now on just continue the biweekly trips to the nearest town with healthy options, that I can take home in reusable bags, and actually reduce my impact on this earth. Thrive market is a continuation of HUMAN AND PLASTIC CONTAMINATION OF EARTH

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. As a carbon-neutral company, we do everything we can to ensure carbon-neutrality and sustainability. We use plastic, food-safe, bags for specific products that could be damaged in transit. The impact of the bags is far less than reordering and reshipping a product or order due to any damage that may occur. With that said, we are always looking and testing other packaging that could eliminate the use of plastic bags, which we hope to probide in the future.

Missouri
1 review
0 helpful votes
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Great prices
February 21, 2020

Love getting a new box every month. Can try so many things. Great for any diet. Even if you're not on one. So much to choose from. Prices a great.

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything!

Illinois
2 reviews
0 helpful votes
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Still Love Thrive
February 20, 2020

I honestly don't remember how I stumbled onto Thrive Market. And It has been a couple of years now. I tell friends, family, and strangers about it. Many times now I hear "Oh, I love Thrive!"
The pre-ship announcement allows me to change or add to my shipment, for little tweaks at the last minute. And although it is not directly Thrive, my boxes always arrive on my front porch. Packed safely, securely, and carefully and with recyclable or reusable ziplock bags. What's not to love.? Thank you Thrive Market!

Date of experience: February 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you're enjoying your membership! Thrive On!

New York
1 review
0 helpful votes
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So glad this exist
February 20, 2020

This company rocks and they have great incentives to shop and a great customer selection. Huge variety of Vegan foods. Best thing I like is that they really care about the way the package the groceries. I was with another online grocer called Brandless and every time I ordered from them my boxes were smashed and the food in packages (like chips) were delivered in crumbs because they would overfill the boxes. I like that the Thrive company compartmentalizes all of their foods to allow safe and quality shipping. I totally recommend!

Date of experience: February 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're happy all of your products are arriving perfect and you're enjoying everything! Keep on Thriving!

Michigan
1 review
0 helpful votes
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Quality
February 20, 2020

I love the quality of Thrive Market. The only available free sample today was diapers for newborns. A 2 pack... not anything I really want to try out.

Date of experience: February 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Free gifts and samples are while supplies last and sometimes not everything will meet a member's needs. We continually offer different free gifts so be on the lookout for more! Thrive On!

Illinois
1 review
0 helpful votes
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LOVE Thrive.
February 20, 2020

Great prices, great selections, brands you can trust, and a company that gives back. What more can you ask for? 10/10!

Date of experience: February 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for the love!

Georgia
1 review
0 helpful votes
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Enlightened
February 19, 2020

I am very pleased with Thrive. When trying to change my eating patterns, I found products that are not readily available in my immediate area and, from the descriptions, could intelligently see if they were what I needed. Just having healthful product lines encourages me and helps me choose. The free shipping was a huge boost too.

Date of experience: February 19, 2020
Thrive M. — Thrive Market Rep
over a year old

It's wonderful to hear you've been able to find what you need for your new lifestyles! Keep on Thriving!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,