On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Thrive Market Reviews Summary
Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
We monitor reviews for authenticity
I love all the natural products I buy from Thrive. The Thrive values makes following specific diet restrictions easy. The Thrive brand products are high quality, and fairly priced. Free shipping, samples, and gifts with purchase are nice bonuses.
I'm Paleo and its wonderful to get Paleo compliant items all in one place. I was getting a few products at one store, another product at a different store. And they are still less expensive than what I can get at the regular grocery store. And there's products I can't get anywhere else, that I have found I can't live without!
We're happy we can provide for your paleo needs!
Wonderful customer service; great selection and prices! I have been ordering from Thrive Market for a couple of years and I love it. Packages come within a week and they are carefully packed. A couple of times when something came broken from shipping, they took care of me and replaced my broken item.
Thank you for Thriving with us!
I really enjoy thrive products, that is, if they ever make it to my door! 4 times now I have had overfilled boxes that have broken in transit. Some I was notified about in a timely manner, others had no communication. One was also a terrible repackage with broken, damaged and wet items. I was told to order in separate boxes so they wouldn't be so heavy. I find that an inconvenience and a waste of my time. I am not satisfied with the resolutions of 10 Thrive bucks as I had to spend more money to backfill the items that I was waiting for from Thrive.
Thank you for your feedback! We always want to notify members if orders are experiencing issues in transit which we receive from our couriers. Unfortunately, sometimes the information sent over is not complete and we cannot let members know of issues that occurred. We're always trying to improve on this communication with our couriers to improve our members' experience. Keep on Thriving!
Dollar wise and trusted site! Providing a wide variety of options. I'm especially happy with the world wide support of farmers. It would be fun to develop young entrepreneurs...
We're glad you're enjoying everything!
All the meat is delicious. I just had one item that did not work, it was the Ghee spray. Everything else has been awesome including delivery.
Thank you for your review! Thrive On!
Love Thrive for stocking up on things that I can't find at any of my local stores, and the prices can't be beat! Perfect for my dog too!
We're so happy that you've found products you, and your furry friend, love!
The first 4 orders came with missing items are broken items. This last order came okay. I think the website could be more user friendly, it has gotten better and having cbd products and seem to be pushing them, that's were the money is, so was this their intention all along. I like the products but a lot I can buy at the local organic store since I moved. I think a membership fee is ridiculous and never join anything with a fee.
Thank you for reaching out. If you haven't already please email [email protected] since for damaged orders in a row is extremely rare so there might be a specific issue causing this. We want to make healthy living easy and affordable to everyone which is why we carry a large selection of food, home goods, and supplements. The membership is how we can offer our products for less and give a free membership to a family in need!
The search is very easy and I can easily find things that may not be in my grocery store. Prices are reasonable and I love the green inside the box. Nothing has ever leaked or broken. Would like to receive items within a week.
Thank you for your review!
Less expensive than Grove, has new things for babies as well as food. I was able to get a lovely selection of food and stock up on spices and teas. I appreciate all the natural beauty and cleansing products.
Thank you for your review! Keep on Thriving!
At first I was skeptical about paying to belong to an online supermarket but due to special dietary requirements I figured, why not? I live in a rural area and it is not easy to purchase gluten free & AIP foods. Thrive turned out to be a big help. I order on a regular basis and have saved considerable $$$'s. The customer service is AWESOME! A couple of time I had issues with my order and I received replacements and or full refunds! I highly recommend Thrive. I just wish they had a bigger selection!
Thank you for your review! We're always adding new products and if you have any suggestions we'd love to hear them!
Awesome, comprehensive customer service. Very friendly and super helpful. I would say this is the most help I've had from a company. Offered so many things to assist me.
We're happy our friendly Member Services Representatives were able to help and make your experience great!
I love having an easy to order on-line grocery store. My orders are usually delivered in two days. Customer service has always been responsive the few times I have contacted them. I have been a customer for several years now & continue to be happy with their products & the new products they continually add.
Thank you for your review!
I love Thrive Market & am so grateful that I got turned onto this great place. I have learned a valuable lesson during this whole COVID-19... that I need to have MORE patience. I have not been able to get things from my local stores for a while now & since this whole virus thing has now hit my area, I feel so much better that I do not have to go out in public to expose myself & my family. Thrive Market is doing their best to accommodate during this crisis & in NO way trying to get over on the public like so many others are. I thank GOD for Thrive Market & highly recommend them to anyone who wants the REAL DEAL.
Thank you for joining us in our social mission and Thriving with us!
I love the look and idea of Thrive but I could only participate if the accepted ebt and they don't. Too bad.
Thank you for your review! Unfortunately, you're correct. At this time we have not been accepted into the EBT program but we do offer a free membership program called Thrive Gives! If you haven't already, please email us at [email protected] and we'll be happy to tell you more!
Thrive has a great thing going. I've been a member just over 2 years. The Quality is always good. Shipping is free with a $50 order... I haven't necessarily noticed prices to be less, but quality is dependable and pricing is comparable, plus it shows up on my back porch. I don't have to go look for things which is a benefit too. I love the packing materials, totally recyclable and eco friendly. Rock on!
Thank you for your review! Keep on Thriving!
I love the many products. I find what I need for my healthy lifestyle. Customer service is wonderful.
Searches have improved. They still offer far too many options that do not meet the search criteria but I have noticed that they are much improved in that regard.
I have a shipping problem but it is one that Thrive Market can't do much about. I am in a rural area and UPS, often drops the package off with the postal service around 60 miles away. It then takes at least one extra day to arrive at the local post office, where I have a P. O. Box and no local delivery.
Some product can be purchased cheaper through other sources but frankly not many and there are a lot of REALLY great products that are ONLY available on Thrive Market.
Than you for Thriving with us! We're sorry to hear about your delivery delays but please know that we are always looking for ways to improve shipping times. Thrive On!
I had been hearing about Thrive on podcasts for quite a while. After a recent 'expensive' trip to Whole Foods, I decided to take a look to compare pricing and Thrive is definitely the better bet!
Thank you for trying us out! We hope you'll find all the product you'll love!
I like their products, and if I do have a problem, they respond quickly. Although, I do agree that they do package to an excess with too much plastic and paper. I'm sure it's their way of assuring that the products arrive in one piece.
Thank you for your review! We want to ensure all of our members' products arrive perfectly and are continually testing new materials to pack your products, improving material and product safety!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy you're enjoying everything!