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Thrive Market Reviews Summary
Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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One of my favorite places to order food online. They sell quality products and I have had nothing but great experiences with them. I recommend trying them! It's super easy and they have great customer service!
I signed up for thrive thinking I would try it out for a Keto Challenge I was doing at work. Welp, I spent a bunch of money on Keto food, its been a month and the challenge has since ended. Guess what? Still no food from Thrive. Not sure if it's just a scam to get memberships or something, but if you want to eat something within a month of purchasing it, buy elsewhere.
SLOW DELIVERY, AFTER SEVERAL ORDERS ALL HAVE TAKEN 2 OR 3 DAYS. GREAT QUALITY AND PRICES ARE GREART. 3 STARS IS FOR THE SLOWNESS
Thank you for your response! Orders do typically take between 2-3 days to be delivered once shipped. We hope to offer faster shipping in the future!
Thrive offers much of what I used to buy in the grocery store but for a much better price. To add to that awesomeness, my order is quick to get here and ALWAYS packed like Fort Knox. The cherry on the sundae is Thrives customer service. While I've only needed help from customer service a couple of times, the issues were resolved quickly and the rep was professional and polite in both instances. Don't hesitate giving Thrive a chance. A true game changer.
Thank you for your review. Thrive On!
Just joined Thrive community. Two items were damaged and the rep was very friendly and helpful and immediately offered to replace them - my only criticism is that she got one of them wrong there was another similar item). But the second rep rectified the mistake so I'm very satisfied and will probably order from Thrive again.
We're sorry that you had an issue with your order and the subsequent resolution. But we're happy it was sorted in the end. We hope you'll keep Thriving with us!
Like Thrive's products and the pricing is reasonable. Orders come in lightning speed - typically two days. Thank you Thrive.
Thank you for your review!
Thrive took many extra steps to insure that my order arrived safe! All glass items were individually wrapped, even the bags of chips were packed in paper to keep them from getting crushed. Very pleased!
We're glad you've enjoyed the care we put in our packaging! Keep on Thriving!
I just placed my first order received and already ordering more. Can't wait to get the next shipment!
We're excited for you to join us!
I live in a small town and love having all these healthy, organic, and low carb options at my fingertips!
It's great to hear we can fill a need for you! Thrive On!
What would I do without thrive? I live in a small rural town in North Carolina with very few choices of food shopping. Thrive has been a lifesaver. High-quality organic food at great prices. Customer service couldn't be better. I am very thankful to have Thrive as a great way to get quality food.
Thank you for Thriving with us!
This is my " go to" for gluten free products, they have a great selection and prices are wonderful. I am unable to find GF products in my area. Since both Earth fare and Fairway have closed my choices are limited. Shipping/packaging have been an issue at times but I have always been given a credit. I can live with a crushed box, the products have survived.
Thank you for your review! We're always trying to improve the packaging to withstand the delivery process and keep your products safe and we hope to continue to improve in the future!
We live in an underserved area in the US. Its hard to find the products I like at our local grocery store and if they do carry it it is much more costly than I paid through Thrive Market. I've only purchased once but anticipate using this ecommerce store again! And again!
We're so glad we can serve you this way! Keep on Thriving!
I love their products and their customer service is wonderful -- I just wish I would get LESS e-mails... they tend to send you emails alot... if that's my only issue... I am very pleased with their service and products I'm not able to find in store, they deliver quickly and efficiently
Thank you for your review and feedback! You can always change your email setting in your Account page as well if you'd like fewer emails! Thrive On!
Thrive market is there for me! As the markets change and develop I find (and kind of expect) that Thrive is ahead of many diet curves, and provides timely answers to today's ecologically challenging source questions. I like that I can choose the many categories to quicken my searches. Also, if the Thrive cupboard is empty they will send you an email letting you know that your products have arrived. Thanks!
Thank you for your review! We're glad that we can provide you with all of your dietary needs!
Makes healthy food easy. I order so many organic items I can't find other places. Arrives quickly. Saves me time, saves me money. Plus, they have special promotional gifts for orders over $49 and many are amazing.
Thank you for Thriving with us!
When I logged on, there was a message at the top of my screen saying I would receive 20% off on my entire order. When I checked out, I found out there was a $20 maximum discount. This wasn't just misleading, it was an out-an-out lie. My entire order was more than $100 and I did not receive a 20% discount as promised.
Thank you for your feedback! All promotions and discounts from the site and through emails have additional information about terms and conditions listed on their respective platforms. We'll pass this along to the proper team to review clarity.
Update: thank you Thrive for correcting this matter. Great customer service!
Packaging from order received 2/25/2020 was substandard resulting in heavy items crushing other boxes and items like crackers and pasta.
Photo included shows exactly how the package looked after removing minimal brown paper packing
We're sorry your order arrived like this! Please reach out to us at [email protected] so we can get this taken care of.
Selection, shipping, customer service, product info is all great. I can get healthy oils and vinegars, organic nuts, toothpaste and soap, laundry soap, staples, its all there. Stuff i can't find in my local rural grocery store.
We're glad you're enjoying everything!
Too much money for membership, they do have good options especially for keto, but I cant afford the membership fee.
Thank you for your review! Part of the membership goes to our Thrive Gives program, which gives a free membership to those who otherwise couldn't afford it! If you have more questions please reach out and we'll be happy to help!
Thrive Market is the best company to order from because they think of the community and best of all the environment. Within 2 or 3 days I get my order. They have great prices and service. They use to pack orders with plastic (recyclable plastic) but since last year they have been using paper. My orders have always arrived in great shape and I have been a customer for many years.
Thank you for Thriving with us for so long!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! If you haven't already, please email us at [email protected] so we can take a look at this. No order should take a month to arrive to members and this could indicate there might be an issue that needs to be resolved.