Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Thrive Market

Thrive Market

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Thrive Market?
grey stargrey stargrey stargrey stargrey star

Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Germany
1 review
4 helpful votes
Follow Nn N.
Unfollow Nn N.
Share Review
Report Review

I was interested in thrive until after my first transaction. These idiots offer 30% off their items, but when you go to their site it's nowhere to be found even going through checkout. Then these idiots promise you $10 "thrive cash" for downloading their app. Nothing. NADA. ZILCH
Dont waste your time, all these idiots want are theirs annual access fee.

Date of experience: March 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback. Promotions and discounts are something we love to offer our members! If you haven't reached out to us already please do so we can help locate the promotion and address the Thrive Cash addition to your account for downloading the app!

Florida
1 review
0 helpful votes
Follow Vittorio A.
Unfollow Vittorio A.
Share Review
Report Review

Not the least bit "USER FRIENDLY"! But the agents on the phone are very patient and helpful...
The only reason I will continue to buy here is: The product is not available anywhere else..."I FEEL TRAPPED"!

Date of experience: March 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! If you haven't already, please let us know any issues you've been experiencing while using the app or the website. We're always looking to improve and feedback always helps!

West Virginia
1 review
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Share Review
Report Review

Disappointed!
March 3, 2020

I've order four times from Thrive. Each time the order comes in one huge box. The box is extremely heavy. I'm not sure why they don't ship multiple shipments when the order is large. Also the last two times I ordered, I had smashed cereal boxes and broken and smashed pasta because they shipped canned goods with the lighter items.

Date of experience: March 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We always want to minimize the impact that shipping causes, however, we never want to compromise the quality of delivery. If you haven't already, please reach out to us. We'd be happy to help!

Pennsylvania
1 review
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Share Review
Report Review

Food quality is spot on, the Thrive brand is just as tasty as the national brands, at a lesser cost. The shipping is fast and the order is always correct. The packaging is amazing, boxes are super strong and all products ( glass jars and cans) are wrapped to avoid breaking or denting. The free shipping, sales, and online easy allow me to get the healthy food I consume anytime I need it, delivered to my door quickly and I never have to deal with grocery store madness.

Date of experience: March 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for your review!

California
1 review
0 helpful votes
Follow Hayley S.
Unfollow Hayley S.
Share Review
Report Review

I'm a big fan of Thrive Market - I've been a member for almost 3 years. I have been very happy with the consistency of high-quality product at prices at or better than Amazon. I especially like that they offer their own branded versions of products I like so I can get it at an even better price. Thrive is where I buy all of my organic spices and baking ingredients as well as specialty supplements and food items. Finally, they have a lot of good promos and sales as well as free samples AND a free gift with every order. I'm very happy with my membership.

Date of experience: March 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long! We're glad you're enjoying all of your products and the promotions we offer! Thrive On!

New Jersey
1 review
0 helpful votes
Follow Wenhan M.
Unfollow Wenhan M.
Share Review
Report Review

It's normal to have some issues with orders from times even that's disturbing, but the customer service normally would give you a nice modifications to comfort you.

Date of experience: March 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

New York
1 review
1 helpful vote
Follow M D.
Unfollow M D.
Share Review
Report Review

Quality Products
March 4, 2020

I'm
Very happy with my new subscription to thrive. They offer many of the products I stock up on weekly and great weekly deals. I'm especially fond of their spices and supplements. The shipping would be my only complaint so far. My last box arrived with 2 items damaged and unusable. They provide a credit code via email which I find inconvenient. I needed the items for the week and now I need to go out and purchase them again I would have preferred a refund. A code I need to search through my email to find will most likely be forgotten so I'm that aspect I would almost rather purchase from Amazon since they're much better with damaged order refunds.

Date of experience: March 2, 2020
Washington
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Great
March 2, 2020

Web site is easy to use value of product is of the highest quality price is very good would recommend Thriv to all my friends and family

Date of experience: March 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your recommendation!

California
1 review
0 helpful votes
Follow Laura T.
Unfollow Laura T.
Share Review
Report Review

Have been using Thrive for just over a year and have loved absolutely everything I have tried. My "over and over again" orders include Thrive Dry Roasted and Salted Cashews, The Ginger People Pickled Ginger, Divina Dolmas Stuffed Grape Leaves, Epic Smoked Salmon Bites, Thrive Organic Ginger Cubes, Pacific Foods Organic Broths, Thrive Organic Bread and Butter Pickles and Thrive Baby Kosher Dills. I have had a blast trying so many sauces by a variety of excellent companies and endless chocolate bars, chocolate covered nuts, rice and rice blends, oils and dressings. Can't say enough good things about the bounty and quality they offer. And the prices are fantastic, as is their giving back.

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for your review! Thrive On!

California
2 reviews
0 helpful votes
Follow Katia V.
Unfollow Katia V.
Share Review
Report Review

I love the whole groceries to your door thing. And the fact that it's more affordable than most healthy grocery places. Unfortunately I never got to try out the service but will make sure to come back to this site if I ever need anything like this. I love what this brand stands for.

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

We'd love to have you!

Massachusetts
1 review
0 helpful votes
Follow Sue D.
Unfollow Sue D.
Share Review
Report Review

A shining star...
March 2, 2020

Food I need and use at the best prices that I have found... and I shop around!
As a health conscious senior who is on a budget I can still
Get the foods I need at prices that are affordable.
Delivered to my door as an added bonus. I'm house bound
So this is an added incentive to buy from Thrive.
The customer service is excellent as well!

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy we can fill a need for you!

Massachusetts
1 review
0 helpful votes
Follow Dillon S.
Unfollow Dillon S.
Share Review
Report Review

Thrive Market has been awesome. They have great deals and a lot of different products. I will definitely be ordering again.

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you're enjoying everything!

Florida
2 reviews
0 helpful votes
Follow Joy H.
Unfollow Joy H.
Share Review
Report Review

Love thrive
March 2, 2020

Awesome company! Awesome products! Awesome prices! So thankful for Thrive Market! I know that any product I ordered from Thrive Market will be quality, organic ingredients and I know I'm getting the best deal. And they are charitable and offer help for underprivileged families! Just a wonderful company! Cannot say enough good!

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thrive On!

New York
1 review
0 helpful votes
Follow Jerry M.
Unfollow Jerry M.
Share Review
Report Review

After about two years using Thrive Market, I'm pleased to report that their quality is excellent, and their problem resolution (2 problems for me in over two years of ordering monthly) is prompt and courteous. (I read 2 of the bad reviews, and wondered if it was the same company.) Give then a try for good value on excellent products.

Date of experience: March 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for Thriving with us for so long!

Georgia
1 review
0 helpful votes
Follow Jasmine G.
Unfollow Jasmine G.
Share Review
Report Review

I've been thoroughly enjoying thrive market for 2 months now. I enjoy the fast shipping, wide array of product offerings, and the exquisite customer service. If you're on the fence about getting a membership, do it! You won't regret it!

Date of experience: March 1, 2020
California
1 review
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Share Review
Report Review

The store keeps adding new products and has many great deals daily plus other deals on offer when visiting the site. I think I will try to order more products here more often. It's worth checking and comparing. Sometimes a product I use regularly (such as Califa Barista Oat Creamer) isn't cheaper than I can buy locally but there are many items (such as 4th and Heart Ghee, and Artisana Raw Pecan/cashew butter) that are significantly lower priced. Love that. There are so many products now it will take me a while to get acquainted. I'm sure there are new things I will want to try!

Date of experience: February 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you're enjoying everything! Did you know that we also offer price matching, so those products you can find cheaper in your local store can also be purchased from Thrive Market at the same cost? For one-stop shopping. Thrive On!

Massachusetts
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

I have been a happy member of Thrive for 2+ years! I do not live near stores that carry a large selection of organic or specialty items, so I stock up on my favorite items every couple of months. I especially love their large selection of Whole 30 complaint products, as well as their organic spices that can be purchased at a great price.

Date of experience: February 29, 2020
Texas
3 reviews
0 helpful votes
Follow Carolyn A.
Unfollow Carolyn A.
Share Review
Report Review

Where's my stuff
March 1, 2020

Placed an order. Says it will be here in 10 days. However, noth the entire order has shipped. The meat pack has still not shipped. This will likely be the only order I will ever place with THRIVE. I would love to have the meat pack refunded as well as my membership fee!

Date of experience: February 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! If you haven't already, please reach out to us so we can see what may be happening with your order. Please note that frozen meat and seafood orders will only ship Monday through Wednesday to avoid the weekends. And so delayed tracking is not unusual.

California
1 review
0 helpful votes
Follow Maryon M.
Unfollow Maryon M.
Share Review
Report Review

It's so easy!
March 2, 2020

Wonderful products that are at my door. I ordered extra because the price was so good. Love that there are options galore. Delighted with my first order.

Date of experience: February 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy you're enjoying everything! Keep on Thriving!

Iowa
2 reviews
0 helpful votes
Follow Laura L.
Unfollow Laura L.
Share Review
Report Review

I am a long time user of Thrive and love almost everything I have ever ordered from them. Because I need to watch my blood sugar levels having access to low carb options is important to me. Because I have a sweet tooth, being able to find delicious stevia sweetened chocolate, low carb flours and baking mixes, natural low glycemic sweeteners and recipies is a real blessing. This order I'm stocking up on chocolate since it's much more difficult to ship during our hot Florida summers. The best thing is that I can get all these wonderful benefits and share the joy by donating a portion of my savings to provide healthy options for a family in need.

Date of experience: February 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for Thriving with us for so long! We're glad you've been able to find products that you love and meet your dietary needs. Thrive On!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,