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Thrive Market Reviews Summary
Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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Thrive has products that I can't find anywhere else. Very reasonable prices and great variety for every diet. AND-they deliver!
I follow a plant-based lifestyle and many of the pantry items I use regularly are either hard to find or super expensive or both! But Thrive offers so much of what I need and delivers it right to my door quickly and affordably!
Thank you for your review! Keep on Thriving!
Why on earth would you charge me an additional $59 for something I did not order? I am so upset because I calculated exactly what I needed to cover my order! I don't know how to insert a picture because I'm almost computer illiterate; however, I can include the order number here: Order #*******
Order Date 03/11/20
Thank you for your review! As a membership-based company we do require a membership to shop with us, which is stated at signup. We're sorry this caught you by surprise! Please email us at [email protected] and we'll be happy to help. Thrive On!
Shipments arrive beautifully packed in all recyclable materials, and are always fresh and healthy choices. We will not eat any other marinara, even better than my homemade!
We're so happy you're enjoying all of your orders and the marinara! Keep on Thriving!
Thrive offers great items. I tried the month trial. I only did that because that is the only way you can browse the store. Once I did i was happy with what they had to offer, however; aside from their brand, everything is available at my local Whole Foods, that I can have delivered in 2 hours, without a membership fee. I would consider joining again becaues they give back and their brand is great if I could get ALL my items from them. But, I will never know if they expand their inventory, because as a non-member, I cannot browse their stock. So, Whole Foods and Wegmans it is for me.
Thank you for your review and feedback! We appreciate your kind words of our Thrive Market products and your feedback regarding browsing our site. We always want to give the best experience possible and offer the products our members love! If you do ever find products cheaper elsewhere we are happy to price match!
Online market with too many goods to put into words! So many organic and vegan items and simple fast shipping. Another good thing is the customer service they have!
Thank you for the kind words! We're happy you're enjoying everything.
Love Thrive Market! Wide variety of healthy, sustainable foods that are offered at competitive prices.
Thank you for your review! Thrive On!
They have great deals and I have never been unhappy with the quality or speed of delivery. You should all join!
Thank you for spreading the word!
I have been ordering for almost 4 years. I have experienced little if any problems. The one time I contacted customer service I was treated professionally and kindly. I keep finding more and more products that are available at their store. Thank you!
Thank you for Thriving with us for so long!
I signed up - thinking I'd have 30 days to see if I liked it, but they immediately charged my credit card. Then, I go to purchase pantry items and there is literally 3 soups to choose from (I'm vegetarian), the rest of the items said "be back soon". I go online for the convenience, but since I've now been waiting 45 minutes on hold to try and cancel and get a refund it is far from convenient. Don't bother with them.
Thank you for your review! We have a 30-day risk free trial where if you do not think we'll be a good fit we'll be happy to refund you! We're sorry this was not clear. Unfortunately, due to an extreme amount of orders currently being placed due to current events stocks are limited. We are doing everything we can to ensure we are replenishing the products our members rely on and we ask for patience while we work to resolve this!
I love Thrive, finally a way to get food for my family I can feel good about and it's delivered! I'm vegan and have 2 year old twins so getting out of the house is hard and finding the foods we need is also hard. Thanks Thrive!
Thank you for your review! We're happy you're enjoying everything and that we can make your day a little easier!
I LOVE this company! For probably five years I've been ordering exceptional products from Thrive Market. The product quality, integrity of the companies that supply them, variety, website design and usability and... well, I just can't say enough good things about it. Almost any dietary restrictions are considered and healthy, mostly organic products are the foundation of this company. Their own Thrive brand is awesome and covers a large assortment of products. They research every item they carry and are quick to make right any issues that arise (I've had only one in all this time). Keep on keeping' on, Thrivers!
Thank you for Thriving with us for so long!
I ordered something over a month ago, paid extra shipping to forego membership, and got charged $65 for a membership I declined today. I have reported this fraudulent charge to my bank and will not do business with thrive market in the future. Now I have to wait 3-5 days to get my money back. Not happy!
We're so sorry this happened! Since you had placed an order through the non-membership option, no member should ever have been charged. Unfortunately, this sounds like an error. We are happy that we were able to refund you for the membership already, we're sorry for this inconvenience!
Buying is a worthwhile experience as long as we find a person like Dayana genuinely caring and interested in helping. I was lucky that she picked up the phone to explain patiently what to do to recover my password and how to navigate and get what I needed. Her kindness and professionalism encouraged me to renew my membership.
We're so happy you've had a wonderful experience with us! We always want our members to know we're here to help!
Normally it's expected that you'll be paying a little extra for 'healthy' or special diet products. Thrive Market makes it a lot easier. I was a customer about 5 years ago, had to take a break from the subscription for various reasons, but I'm back as a member. I have a surprising amount of friends/family with special dietary needs, so I just buy whatever I enjoy, and inevitably I ALWAYS have food around to accommodate my peers - whether they're vegan, keto, paleo, gluten intolerant, diabetic, or just a regular ol' health nut. I live in a rural area so it's really nice having a service that can deliver these products to me - otherwise I'd have to drive about an hour and 30 minutes to the nearest Whole Foods, which is way overpriced.
Once in awhile Thrive will offer a product at a higher price than my grocery store offers, but so far that's only been 2 items I've ever purchased. I still buy them from Thrive anyway because I fully support their ethics and their cause. Plus, it's never more than a dollar difference if it is more expensive.
The membership fee is negligible- you will make it up in savings even if you just make an order every couple months. I order housewares, baking supplies, snacks, pantry staples, and sometimes even OTC medicines from Thrive Market and I've always been pleased. They have excellent customer service and I've never been disappointed by them.
Welcome back! We hope you'll be able to find all of the wonderful additions since you've last shopped with us, like meat and seafood, and our clean wines! Thrive On!
I love thrive because they make eating healthy so easy with so many delicious options dropped off right to the door for such amazing prices and fast shipping!
We're so glad you're enjoying everything!
I look forward to getting my gluten free items and cleaning items at a more affordable price! I always have free shipping since my orders are always over $75. I love the free gift every purchase.
Your doing a great job. Keeping us informed during this difficult time. Appreciate your email updates. Hope that everyone understands.
Thanks soo much!
Thank you for this support! We're doing everything possible to ensure our members are taken care of. Keep on Thriving!
I love to have healthy food delivered to my door! Everything is always good! If I ever have an issue, everyone I have spoken yo on the phone has been friendly and resolved it right away!
Thank you for your review!
100% reliable, totally trustworthy, and still got my order shipped in 3 days (usually less) with all this Coronavirus-craziness! So thankful for this great resource. Amazing inventory. Love.
We're so happy you're enjoying everything!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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