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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Model of Excellence
March 28, 2020

Wow. I don't know if I can express how satisfied with Thrive. Start to finish, top to bottom. Jethro treated me with absolute professionalism, courtesy and kindness. I am making it a point to share my experience with Thrive to everyone I know who are conscious about what they buy and from whom they buy it.
I LOVED IT SO MUCH I WANT TO TELL THE ENTIRE WORLD! (Twitter, Insta, FB)

BRAVO!

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for your review and feedback! We're so happy you had a wonderful experience!

California
1 review
0 helpful votes
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My family like many has had difficulty with the coronaviris scare. I have a baby who is high risk and an elderly mother who would be in a very hard place if infected. Thrive helped us with some food when we couldn't leave the house and would have a hard time paying for it. That is the kind of company I want to support in my future. Thank you from the bottom of our hearts.

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy we've been able to help you and your family during this time!

New York
1 review
0 helpful votes
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LOVE
March 28, 2020

I LOVE Thrive Market! I go into stores in NYC and see the same products for sale and they are always cheaper on Thrive. I know the products I am getting are exactly what I want for a better price. I will always be a member!

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

Florida
1 review
0 helpful votes
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I erased my order twice because the exit site button is so close to the select order button. Please look at this. I am a man with BIG hands. Thank you.

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback! If you haven't already, please email us at [email protected] so we can pass on the feedback to the correct team!

Wisconsin
1 review
0 helpful votes
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Absolutely LOVE
March 26, 2020

Thrive market is exceptional with the products it offers at a reasonable price. I love that I can find all of my healthy, organic pantry and household items all at the same place with FREE shipping!

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for the love! Thrive On!

Georgia
1 review
0 helpful votes
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I love my Thrive orders! The pricing on some of my favorite items is better here than local groceries. I've had a couple of problems, including having an order getting busted up during shipping, and Thrive customer service took care of it to my satisfaction. I really like all the ways to look things up on the website. The specials are always a fun thing to watch and shop for. Thanks Thrive!

Date of experience: March 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

California
1 review
0 helpful votes
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WOW! Thank you, Thrive Market. Wonderful selection of healthy foods and eco-friendly products at affordable prices. I AM ALSO INCREDIBLY GRATEFUL to you at this particular time (during COVID-19) as you gave me a $150 grocery relief code and 1-year membership! I am a yoga instructor in the SF Bay Area who recently lost all work due to this pandemic. You have helped me more than words can say.

Date of experience: March 24, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're so happy that we've been able to help in some small way. Keep on Thriving!

New Mexico
1 review
0 helpful votes
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Wonderful company
March 26, 2020

Have been shopping Thrive for several years now and have NEVER been disappointed- if mistakes are made on either end they are easily and competently handled. Hey, nobodies perfect and the negative reviews I see are disturbing.
Even in this strange new world of pandemic they have been wonderful. I received my last package looking like someone had played football with it, re-taped it and when I opened I discovered an item missing. Customer service not only apologized profusely for something that was not their fault, but also gave me way more than enough Thrive cash to cover it
I cannot praise them enough!
Thank you Thrive and all the fabulous people who work there!

Date of experience: March 24, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for your patience during this time. Thrive On!

North Carolina
2 reviews
0 helpful votes
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The best!
March 25, 2020

I had a recent auto-ship order sent to the wrong address. Thrive promptly refunded the order with a gift card. I have been using Thrive Market for several years and have never been disappointed with the quality, quantity, and price of the products they offer, and they have the best customer service. I recommend them without hesitation.

Date of experience: March 24, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you've been enjoying your membership for so long. Keep on Thriving!

Pennsylvania
1 review
0 helpful votes
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All of the products are of the best quality and the company is reliable. I am so glad I found it! Their website makes it easy to shop also!

Date of experience: March 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

Rhode Island
1 review
0 helpful votes
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Thrive has many of the products I typically buy at Health Food Stores but at a much more reasonable price and delivered right to my door! Customer service is excellent, they do aim to please!

Date of experience: March 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything!

Virginia
1 review
0 helpful votes
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I have been a loyal customer since the site's infancy. They do a great job and the site continues to grow the inventory of products, including Thrive's own brand of high quality food and other products.

Date of experience: March 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us!

Nevada
1 review
0 helpful votes
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I am so excited that I accidentally stumbled upon Thrive Market! They have so many options and gluten free items available and so many different brands! It makes shopping for gluten-free fun and exciting. My husband can't have gluten in it because of a medical diagnosis. I bake cookies and breads for him weekly. There's some things that most of us take for granite that I'm not able to make for him. Like saltine crackers, Ritz crackers and just finding a good cracker that's bigger than 1" x 1" is so difficult to find. There are so many options available it's unbelievable! There's all kinds of pretzels and even peanut butter stuffed pretzels, oh my gosh! Just so many things I could go on and on and on. Needless to say I placed two orders in 24 hours totaling over $250. My husband's gonna be so surprised when our boxes of goodies come from Thrive Market. They will definitely be my go to for buying all of our gluten-free options. I am a bargain shopper, I know how much things should cost so I know when things are overpriced. They have great prices on all of their items.

Date of experience: March 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy we can provide all of your gluten-free baking needs! Thrive On!

South Carolina
1 review
0 helpful votes
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I love how you can shop by eating style! THEY HAVE A SUBSTITUTE FOR EVERYTHING! I REALLY CAN'T SAY ENOUGH ABOUT IT!

Date of experience: March 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Arizona
1 review
0 helpful votes
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Thrive is the best!
March 17, 2020

I have ordered multiple times from Thrive Market. They have a huge selection (not during COVID 19)
I've been very pleased with the products, shipping time and especially how they wrap everything to protect it in shipping. Yes, I will order again when stock is available

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your understanding during these unique times. Keep on Thriving!

Pennsylvania
2 reviews
0 helpful votes
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I signed up for auto ship but had so much extra product I asked to cancel my current and future orders. Thrive accommodated all my requests to cancel!

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy we could take care of this order for you!

Illinois
1 review
0 helpful votes
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This site provides all kinds of organic foods, supplements and body care items at reduced prices. Today, they even had an announcement which explained in detail that the virus had created a situation in which there would be a delay in shipping, which I totally understood. Great prices, great products. My go to website for everything healthy.

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and understanding during these times!

Minnesota
1 review
0 helpful votes
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Great company
March 16, 2020

I live where it is hard, if not impossible, to get many of the items I can buy on Thrive. Because we live far from the nearest large city, being able to have the items shipped is wonderful. Everything I have tried I love. Highly recommend.

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for the recommendation! Thrive On!

NL
1 review
0 helpful votes
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Thank you
March 16, 2020

Thank you for creating an online grocery store that provides us with many organic options! I appreciate the quality and the great prices.

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy we're able to provide this to you and many, many others!

West Virginia
1 review
0 helpful votes
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I shop a great deal online and I buy a variety of foods, nutrients and skincare products. Thrive offers so many great items including some that I do not find elsewhere. Prompt shipping with items that are well packaged so that they arrive safely. Customer service is well done as well. I am well pleased with this company and highly recommend.

Date of experience: March 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you're enjoying your orders and our service! Thrive On!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,