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Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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Wow. I don't know if I can express how satisfied with Thrive. Start to finish, top to bottom. Jethro treated me with absolute professionalism, courtesy and kindness. I am making it a point to share my experience with Thrive to everyone I know who are conscious about what they buy and from whom they buy it.
I LOVED IT SO MUCH I WANT TO TELL THE ENTIRE WORLD! (Twitter, Insta, FB)
BRAVO!
My family like many has had difficulty with the coronaviris scare. I have a baby who is high risk and an elderly mother who would be in a very hard place if infected. Thrive helped us with some food when we couldn't leave the house and would have a hard time paying for it. That is the kind of company I want to support in my future. Thank you from the bottom of our hearts.
We're so happy we've been able to help you and your family during this time!
I LOVE Thrive Market! I go into stores in NYC and see the same products for sale and they are always cheaper on Thrive. I know the products I am getting are exactly what I want for a better price. I will always be a member!
Thank you for your review! Thrive On!
I erased my order twice because the exit site button is so close to the select order button. Please look at this. I am a man with BIG hands. Thank you.
Thank you for your review and feedback! If you haven't already, please email us at [email protected] so we can pass on the feedback to the correct team!
Thrive market is exceptional with the products it offers at a reasonable price. I love that I can find all of my healthy, organic pantry and household items all at the same place with FREE shipping!
Thank you for the love! Thrive On!
I love my Thrive orders! The pricing on some of my favorite items is better here than local groceries. I've had a couple of problems, including having an order getting busted up during shipping, and Thrive customer service took care of it to my satisfaction. I really like all the ways to look things up on the website. The specials are always a fun thing to watch and shop for. Thanks Thrive!
Thank you for your review!
WOW! Thank you, Thrive Market. Wonderful selection of healthy foods and eco-friendly products at affordable prices. I AM ALSO INCREDIBLY GRATEFUL to you at this particular time (during COVID-19) as you gave me a $150 grocery relief code and 1-year membership! I am a yoga instructor in the SF Bay Area who recently lost all work due to this pandemic. You have helped me more than words can say.
Thank you for reaching out! We're so happy that we've been able to help in some small way. Keep on Thriving!
Have been shopping Thrive for several years now and have NEVER been disappointed- if mistakes are made on either end they are easily and competently handled. Hey, nobodies perfect and the negative reviews I see are disturbing.
Even in this strange new world of pandemic they have been wonderful. I received my last package looking like someone had played football with it, re-taped it and when I opened I discovered an item missing. Customer service not only apologized profusely for something that was not their fault, but also gave me way more than enough Thrive cash to cover it
I cannot praise them enough!
Thank you Thrive and all the fabulous people who work there!
Thank you for your review and for your patience during this time. Thrive On!
I had a recent auto-ship order sent to the wrong address. Thrive promptly refunded the order with a gift card. I have been using Thrive Market for several years and have never been disappointed with the quality, quantity, and price of the products they offer, and they have the best customer service. I recommend them without hesitation.
Thank you for your review! We're glad you've been enjoying your membership for so long. Keep on Thriving!
All of the products are of the best quality and the company is reliable. I am so glad I found it! Their website makes it easy to shop also!
Thank you for your review! Thrive On!
Thrive has many of the products I typically buy at Health Food Stores but at a much more reasonable price and delivered right to my door! Customer service is excellent, they do aim to please!
We're so glad you're enjoying everything!
I have been a loyal customer since the site's infancy. They do a great job and the site continues to grow the inventory of products, including Thrive's own brand of high quality food and other products.
Thank you for Thriving with us!
I am so excited that I accidentally stumbled upon Thrive Market! They have so many options and gluten free items available and so many different brands! It makes shopping for gluten-free fun and exciting. My husband can't have gluten in it because of a medical diagnosis. I bake cookies and breads for him weekly. There's some things that most of us take for granite that I'm not able to make for him. Like saltine crackers, Ritz crackers and just finding a good cracker that's bigger than 1" x 1" is so difficult to find. There are so many options available it's unbelievable! There's all kinds of pretzels and even peanut butter stuffed pretzels, oh my gosh! Just so many things I could go on and on and on. Needless to say I placed two orders in 24 hours totaling over $250. My husband's gonna be so surprised when our boxes of goodies come from Thrive Market. They will definitely be my go to for buying all of our gluten-free options. I am a bargain shopper, I know how much things should cost so I know when things are overpriced. They have great prices on all of their items.
Thank you for your review! We're happy we can provide all of your gluten-free baking needs! Thrive On!
I love how you can shop by eating style! THEY HAVE A SUBSTITUTE FOR EVERYTHING! I REALLY CAN'T SAY ENOUGH ABOUT IT!
Thank you for your review!
I have ordered multiple times from Thrive Market. They have a huge selection (not during COVID 19)
I've been very pleased with the products, shipping time and especially how they wrap everything to protect it in shipping. Yes, I will order again when stock is available
Thank you for your review and your understanding during these unique times. Keep on Thriving!
I signed up for auto ship but had so much extra product I asked to cancel my current and future orders. Thrive accommodated all my requests to cancel!
We're happy we could take care of this order for you!
This site provides all kinds of organic foods, supplements and body care items at reduced prices. Today, they even had an announcement which explained in detail that the virus had created a situation in which there would be a delay in shipping, which I totally understood. Great prices, great products. My go to website for everything healthy.
Thank you for your review and understanding during these times!
I live where it is hard, if not impossible, to get many of the items I can buy on Thrive. Because we live far from the nearest large city, being able to have the items shipped is wonderful. Everything I have tried I love. Highly recommend.
Thank you for the recommendation! Thrive On!
Thank you for creating an online grocery store that provides us with many organic options! I appreciate the quality and the great prices.
We're happy we're able to provide this to you and many, many others!
I shop a great deal online and I buy a variety of foods, nutrients and skincare products. Thrive offers so many great items including some that I do not find elsewhere. Prompt shipping with items that are well packaged so that they arrive safely. Customer service is well done as well. I am well pleased with this company and highly recommend.
We're happy you're enjoying your orders and our service! Thrive On!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


Thank you so much for your review and feedback! We're so happy you had a wonderful experience!