Thrive MarketReviews 2,178

Pros:

1. The website is very easy to navigate. I can find gluten and dairy-free ingredients in no time.
2. packaging is excellent! 12 out of 10 I feel comfortable ordering honey, oil bottles etc
3. Most of them are organic.
4. I usually go to multiple stores to find everything I want so Thrive helps.

Cons:

1. I can find all the ingredients at Giant, Martin's, Harris Teeter, Wegmans, and Wholefoods. You may have to look for it first couple of times till you know the store aisles very well.

2. Variety is another issue, let's say if you are looking for blue corn chips or food without Sugar, Stevia or any other sweeteners, (just random examples) you would not find much

3. Not a big price difference! Plus you are paying $56 for the subscription. If Thrive starts the lowest price match system like Wallmart, I would participate.

I was a VERY happy Thrive Market customer for a while. But then everything changed when COVID19 hit. I understand the shipping delays and low stock, but every time I go on the website, they are either closed for new orders, and/or everything I order is out of stock. You go on social media, and see they're still advertising their free trial membership. WHY are you accepting new members (who aren't even paying and just cancel the trial anyway) and advertising people to try this service when you cannot even timely fulfill orders for your PAYING members? Instead of closing down ordering, why not close down taking on new memberships? Or only let people who have actually paid the $60 yearly membership fee place orders, not those with free/trial memberships? It gets frustrating. And now seeing that my recent order will be taking 1-2 weeks to even ship, let alone the not-so-quick delivery time.
I was very content with Thrive for a while now. It was easy to filter items by my specific dietary restrictions, instead of going to Whole Foods and reading labels/using Google for every item I see. I liked the free samples and gift items, but that clearly is not even a thing anymore. But it just isn't worth the hassle and I am strongly considering cancelling before my membership period ends. I'd rather not pay $60 a year and pay a bit more in item costs to get comparable products at Whole Foods same day, instead of waiting weeks for an order, if you can even place an order at all.

I almost solely buy eco friendly products and have many brands I like. It was hard to find the brands I wanted and things I know I enjoyed. The prices are comparable to our local co-op with some things costing more and some less. Many mnay things were out of stock so I would have to check repeatedly or still get them from the store. Often it looked like something was in stock but when you clicked it would tell you it wasn't. Lastly at checkout it said something I wanted couldn't be shipped to me. This was totally a waste.

I've been a Thrive member for 3 years now. We love that they carry our favorite brands and lower prices on most over retail shopping. I love how they are always introducing new products and include samples or free items with most orders. When we get our orders, most of the time everything is packed and protected really well. My only real complaint is at least %50 of the time the estimated delivery date is off, sometimes way off. Even before the virus most estimated delivery dates are off by 2-5 days.

Thrive Market has helped us to stay at home during the COVID-19 pandemic, offering up many of the items we typically purchase and some we have never heard of before becoming a member. We absolutely understand the reason for extended shipping times, and we try to shop ahead of our needs to make up for that. Thrive Market has been very communicative of delayed shipping times. We appreciate the service that Thrive Market has provided to us, and are grateful beyond measure. Thank you to each of you at Thrive Market for all that you do!