On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Thrive Market Reviews Summary
Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
We monitor reviews for authenticity
Very pleased with everything I have had to deal so far with thrive market. During this pandemic of COVID-19 the delivery of my package was excellent. It arrived before I expected it to.
Super frustrating to fill a shopping cart only to find at checkout that half of my items were not in stock!
Hi Stephen. We are so sorry that you had this shopping experience. If you continue to experience this issue, please contact our Member Services team so that we can explore what may be causing this issue.
Thrive is the best place to find high quality products at a good price! Thrive Market is one if my favorite stores!
We love to hear it, Amy! Thank you for the review.
This is my favorite place to shop online. Thrive has been very helpful during the pandemic. The healthy food and household items have great prices. The monthly fee is affordable and when I couldn't afford to pay it they helped me out for a month. Their fees help pay for veterans and families in need. Good values & business
Thank you, Christian!
Pricey groceries, but lots of choices. Always well packaged. Good return policy if something is rotten/ old. Live in Midwest, so these items are much cheaper in local stores. Currently homebound, so for me, convenience of on line ordering & doorstep delivery is most important right now.
Hi Laura. As a Thrive Market member, we guarantee the lowest prices on all products listed on our website. If you ever see a product listed for cheaper online or in-store, let our Member Services team know! We will credit you the difference and submit it for review with the appropriate team. This is called our Price Match Guarantee!
From a customer of several years... I heartily recommend this wide array of organic food, personal and household items at terrific prices delivered promptly to your door... sometimes with great sales... always with helpful customer service and the option of making a donation to a family in need. How can you go wrong?!
Hi Barbara. We are so glad that you not only are benefitting from, but also seem so aligned with our mission. Thank you for taking the time to review us!
Love the selection of diet-specific items, like Paleo and Gluten Free.
The prices are very reasonable for specialty groceries, much cheaper than Whole Foods.
Hi Jane! We are constantly scouring the shelves to ensure that our members are getting the BEST price possible! We are so glad that you've been able to reap the benefits of our low prices!
I cannot express how great it felt to find so many good quality gluten free items in one place. There were dietary categories- they take everyone into consideration. I also experienced immediate customer service assistance through the chat. They made things very easy! PRICES WERE GREAT!
Thank you THRIVE. Victoria
Hi Victoria! Thank you for giving us such a glowing review! We appreciate members like you :)
I've been a member for several years. Great customer service, very nice people. Prices are more often than not lower than elsewhere. Aside from the pandemic, when every store is out of stock and delayed with shipping, orders arrive very quickly. They take care of their people and customers.
Hi Susan! We are so glad to have the major delays behind us, being able to deliver groceries efficiently and effectively is more important to us than ever!
I'm a new member and I love the service, products and definitely the prices!
I would recommend to my friends and family!
Hi TM! We are so glad to hear that you've enjoyed your membership so far.
The BEST product choices and amazing Customer Service! Fast and reliable shipping!
Thank you for helping me THRIVE!
Thanks for the love, Kristin, so glad you're enjoying everything!
Good selection on organic and natural food products. Easy website for shopping. Wish they sold 100% whole grain bread, but aside from that, the products are great.
Hi Paul! Thank you so much for your review and recommendation. We're adding hundreds of new items to the site each month, so I will gladly pass along your recommendation. Hopefully, we will be able to add it to our website soon!
Their website is very simple and easy to use making shopping quicker! The only down fall is not being able to buy produce and if you buy meat the only option is to buy the meat box.
Hi Bryn! Thank you so much for this feedback. Although we do not currently offer fresh produce, we encourage our members to shop locally for such items or support other subscriptions for their fresh produce needs. As for meat, we limit purchases to bulk orders only to ensure that we remain carbon-conscious since shipping frozen items requires a significant amount of packaging.
Thrive has made it very easy to get groceries during the pandemic. I feel they handled the crisis very well, and are now back on a normal schedule. Lots of vegan and gluten free options! Some of the cans come dented and some of the rice cakes get crumbly, but the items are packed very well - they travel a long way to my home and honestly I'm just happy to have discovered this option. Love that they give free membership to certain professions as well! This is a company with a good heart.
Hi Jessica! We love that our mission is so transparent to our members. If you ever experience damaged items (dented cans, crushed rice cakes, etc) please let us know! We will always be more than happy to reship or provide gift card refunds for damaged products.
My favorite place to shop! Trying to get friends and family to start! Great prices, extremely fast shipping and great customer service!
Tina - this review highlights the core of our mission: making healthy food both affordable and ACCESSIBLE! We are ecstatic that you've found us!
I was looking for Oats that were organic and gluten free and I came across this website, I decided to check it out and I am surprised, I have the store receipt right here and the things I was able to compare are really cheaper, This is amazing, so exciting. I looked for organic vegan products and I was able to find so many of the items I usually purchase. I wish they had fresh produce but I guess that is too much to ask, this will be my first time trying and if everything works as expected, this will be a very good investment. I'll keep you posted.
Hi Cristina! With thousands of vegan options to choose from, we are confident that you'll always be able to find new things to try! We look forward to hearing how your first ordering experience goes.
Thrive has been great throughout the whole COVID pandemic, transparent aboutd shipping delays and shortages but still getting rad, healthy food to my doorstep. Thanks a million.
Carmia, thank you so much! It was a top priority for us to stay transparent during such a confusing time. We appreciate you noticing this and mentioning it in a review!
Healthy products, great price and very convenient web site to place an order. It's membership reward you with additional discount and free delivery.
Hi Sajid. Yes, free delivery on all orders over $49 is something we are so happy to offer our members. Thank you for taking the time to review!
I love the choices and prices from Thrive Market! It's the bright spot in my day when it arrives in the mail. We've especially been enjoying the amazing chocolate and sending it to friends during quarantine.
Hi Michelle! Thank you so much for your review. We love that you keep passing the goodness along by regifting chocolates to loved ones!
Overall, the chicken breast and thighs were the best I've eaten in a long time, still using other foods a little at a time as you do not have the meats available without being in a certain kinds of meats package.
Hi Barbara! We are so happy to hear how much you've enjoyed the chicken breasts and thighs - they are some of our favorites as well. We are continuing to make progress towards our pre-COVID inventory on all products, including our frozen meat & seafood line.
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to review, Cay!