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Thrive Market

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Happy Mail
May 16, 2020

I love the choices and prices from Thrive Market! It's the bright spot in my day when it arrives in the mail. We've especially been enjoying the amazing chocolate and sending it to friends during quarantine.

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Michelle! Thank you so much for your review. We love that you keep passing the goodness along by regifting chocolates to loved ones!

Nevada
1 review
0 helpful votes
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So far, So Good!
May 16, 2020

Overall, the chicken breast and thighs were the best I've eaten in a long time, still using other foods a little at a time as you do not have the meats available without being in a certain kinds of meats package.

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Barbara! We are so happy to hear how much you've enjoyed the chicken breasts and thighs - they are some of our favorites as well. We are continuing to make progress towards our pre-COVID inventory on all products, including our frozen meat & seafood line.

Missouri
1 review
0 helpful votes
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I'm happy shopping at Thrive. I like the wide section of products you carry.
Please do whatever you need to do so that you don't run out of the Thrive brand of coconut cream.

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Pam! Thank you for your review. We are so glad you hear you've enjoyed perusing our products so far! Trust us that we will continue to make it a priority to keep Member-favorites (such as our coconut cream) in stock!

Maryland
1 review
0 helpful votes
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I surely feel like a queen who uses her fingers to order wholesome and healthy products instead of having to leave the house. It also helps to be reminded of my past orders to see if I would like to order some things again. Awesome! Reason for four stars: some products I wanted were not available.

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Queen Ora, we are honored to be your healthy product resource *bows*. Although our inventory has not fully returned to pre-COVID levels, we continue to make progress every week!

North Dakota
1 review
1 helpful vote
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I shop Thrive Market for the quality products and their mission model which is to give back and aid the less fortunate.
Would have been five stars but for the fact that many of their shelves match the grocery store - bare.
Cant wait for my order, As Always i tried something new. Good people in Customer Service as well.
Stay safe,

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi MJ! We appreciate your glowing review! Although our inventory has not fully returned to pre-COVID levels, we continue to make progress every week. As we restock, we also are introducing new items to the lineup! (Sounds like you're already a pro at trying new items!)

Michigan
1 review
0 helpful votes
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Markups
May 15, 2020

They markup their products to make you think you're getting a good deal when you're not. That alone shows what kind of company they are.

Date of experience: May 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. We strive to provide all products for 25-50% off MSRP. While prices may vary depending on members' locations we always want to ensure we are providing that discount. We also offer price matching so if you do find the product for less at a different store let us know and we'll be happy to match it and also forward it to the proper team for review!

Georgia
1 review
0 helpful votes
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Wonderful Company!
May 16, 2020

I love Thrive Market & the healthy groceries I can get there for great prices! They also really care about & help others.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Donna! Thank you so much for your review.

Ohio
1 review
0 helpful votes
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Always good customer service. Enjoy the twenty four hours a day chat that is always open. Packaging is excessive and perfect. Food is very fresh.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We care about your member experience every step of the way! From the website all the way to unpacking of your delivery. We are so happy to hear you've had nothing but positive experiences!

Pennsylvania
1 review
0 helpful votes
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Find Anything!
May 16, 2020

Like OMG talking to my sister about a previous gift I sent her, here on this site I ordered personal things. I subscribed n it open doors n there i found the perfect gift to complete the previous gift I sented her. A STARTER WINE BUNDLE!
#urockthrivemarket
#thepriceisperfect

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

THANKS WILL! We love your optimism! Our clean wine selection is A1 thanks to our Master Sommelier, Josh Nadel!

Oregon
1 review
0 helpful votes
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My diabetes book suggested Shirataki noodles instead of other pastas. Can't wait to try them. I'll be back for other items.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing! Thank you for your review. We hope you are able to find all sorts of new products that are diabetes-friendly!

Washington
1 review
0 helpful votes
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Love their prices and they have a great selection of products, especially the I and Love and You dehydrated dog food.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We love providing top of the line brands like the one you mentioned - our furry friends deserve the best!

South Carolina
1 review
0 helpful votes
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First time user
May 16, 2020

Had everything I needed and clean food! The prices were extremely reasonable and no shipping costs. Thank you!

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Shannon! Free shipping on orders over $49 is a huge perk, and we are glad to hear that you've been taking advantage of it!

California
1 review
0 helpful votes
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Really enjoying Thrive Market. Took a little to get use to shop for your groceries online, but you just need to trust in the products they select. Anytime I had an issue with a product or I didn't like it, they would give me Thrive credit.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We are so glad to hear that our Member Services team took such good care of you! Thank you for your review.

Massachusetts
1 review
0 helpful votes
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I live this site. I love the market. They're fabulous at posting ingredients and allergy info for their products. And should they be out of something they'll alert you once it comes back into stock. 5 stars

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Robin, thank you so much for your review! We strive to make allergen-friendly shopping as easy and affordable as possible. Using our Restock Reminders is the best way to stay up to date on inventory levels!

Oregon
1 review
0 helpful votes
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I find products here that I have not come across anywhere else, prices are reasonable, and delivery is fast.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome! Thank you for being a valuable member.

Michigan
1 review
1 helpful vote
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Only had one thing I wanted. Searched for more to at least get to free shipping. Everything I wanted was out of stock. I understand that now things will be sold out. Let me see your site before I sign up. Now I'm going to go cancel because there is not enough on there that I use to make membership worth it.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We offer all new members a risk-free 30-day trial to find products they might enjoy and to try our service. We're sorry that the products you were looking for were out of stock during this time and please reach out to us! We'll be happy to help you with your membership!

Ohio
1 review
0 helpful votes
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Amazing amazing
May 16, 2020

I get all of my fav healthy foods delivered to my door! I'm a student and the free membership is so helpful. I really appreciate thrive market! :)

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Fantastic! Providing free memberships is at the core of why we do what we do. We are SO glad to hear that you are benefitting from being a recipient!

Maine
1 review
0 helpful votes
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New member
May 16, 2020

I have to say I am disappointed as to how many items are not available to me but the more expensive options are... hoping this is simply due to Covid or will not be keeping membership. Just placed first order and hopeful for product review.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Melissa. Thank you so much for your feedback. Due to the pandemic, some of our favorites are restocking much slower than usual. We hope to be back to pre-COVID inventory levels soon, and we will continue to introduce new items along the way! Please feel free to reach out to our Member Services team with any product-specific questions.

Washington
2 reviews
0 helpful votes
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Quality and Prices
May 16, 2020

I have been with Thrive for years and love their prices and quality as well as donating. They use companies that are eco friendly and help others.'
As a certified health coach, I tell my clients to order from Thrive because of the organic products.

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your review, so happy to have you as a member!

New Jersey
1 review
0 helpful votes
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Thumbs up!
May 15, 2020

Thrive has great prices on healthful, specialty products for body, soul and mind! Not only are all of their products top quality, but their customer service is exceptional!

Date of experience: May 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,