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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Healthy food!
June 29, 2020

I love going to one spot to order gluten free plant based foods. Thrive has the best pastas and sauces.

Date of experience: June 28, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad we're able to help simplify your shopping, thanks for being a member!

Pennsylvania
1 review
0 helpful votes
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I love thrive! Great products at good prices and their customer service is truly amazing. Their products are delicious and help with staying consistent with paleo or any other lifestyle choice.

Date of experience: June 27, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, so happy we've been able to help with your shopping!

New York
1 review
0 helpful votes
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Thrive has several organic options and for certain items, including, in particular, supplements, thrive's pricing is significantly lower than my local grocer's pricing. Shipments are prompt and everything is always packed well.

Date of experience: June 27, 2020
Thrive M. — Thrive Market Rep
over a year old

We're thrilled to hear this, thanks for your review!

Tennessee
1 review
0 helpful votes
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I've been continually impressed with the product availability and pricing at Thrive. I initially tried their free trial membership and was impressed enough to keep it, and I've kept my membership now for about 5 years. The pricing is very competitive and I do end up saving money on my grocery bill with them. I've also had very good experiences on the few occasions when I've contacted them. In each instance their representative was friendly and helpful.

Date of experience: June 27, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to have you as a member, Jason, thanks for sharing!

California
1 review
0 helpful votes
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Great products!
June 27, 2020

Thrive has great products that are organic and nongmo at reasonable prices. I love how i can also shop for what i need and it mails to my door. Its fantastic!

Date of experience: June 27, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Michelle! Thanks for being a member!

Massachusetts
1 review
0 helpful votes
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I love that I can find delicious healthy foods, snacks and other non food items and its delivered to my door. I spend WAY less on those items. I do wish however that refill sizes were available on items such as liquid hand soap to have less waste. Thanks

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying shopping with us! Thanks for your feedback, we are always working on ways we can further promote sustanability!

Maine
2 reviews
0 helpful votes
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I always find the products I need at Thrive- they provide the specialty items without my having to travel from store to store. Everything is right at my fingertips and they have lower prices than what I have found in my local whole foods store. I receive my package in one week, which I consider fast! I am completely satisfied with Thrive Market!

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for taking the time to share your experience, Brenda, we're so happy to have you as a member!

Texas
1 review
0 helpful votes
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Thrive experience
June 27, 2020

It was very easy to use this website for shopping. Lots of products to choose from and great prices. Delivered right to your front door. Perfect way to shop.

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you think so, Frances, thanks for the review!

New York
1 review
0 helpful votes
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Packing
June 27, 2020

I have enjoying high quality products, ease of ordering, speed of delivery and impressive packing for 5 years.
The last 3 orders, (I order approx. Once a month), the packing has been inadequate and sloppy.
Hard objects crushed soft objects. Sometimes there were leaking soups. A lot less wrapping and cushioning was being used. I reported the 1st time I received damaged items and was issued a reimbursement coupon. The next two times I received damaged packages I didn't bother notifying Thrive. They have gone from amazing packing to messy, thoughtless packing.
Michael B.

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Michael! We're so sorry to hear about this experience and can assure you our Member Services team would be happy to help make this right.

Delaware
1 review
0 helpful votes
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First Order
June 27, 2020

Can't wait to receive my first order! Super excited to have everything delivered right to my front door!

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, we hope you enjoy your order!

Pennsylvania
1 review
0 helpful votes
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Not too bad
June 27, 2020

A lot of the products I originally wanted in the beginning of my membership were not available so I almost canceled my membership. However most of the items I received have been good although there are still a lot of items I had been looking for out of stock. I had been looking for vegan cheese and was disappointed they didn't carry it since most of the specialty items I would like are a bit of a drive for me to purchase. Not sure if I will stay with my membership when I can get most everything from Amazon.

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

We appreciate your feedback, Renee! Our team is working hard to get our inventory levels back up, and we'd love to hear any specific product recommendations you have!

Georgia
1 review
0 helpful votes
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Their prices are better than many online stores but to me, the most important factor is that they package their shipments better than any other online grocer. The items all arrive undamaged. The order is 100% complete, nothing has ever been missing in the 3 plus years I have purchased from them. The reviews are accurate = I have not bought one item that disappointed. I will continue to buy for my family from them!

Date of experience: June 26, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so proud of our awesome Fulfillment team, thanks so much for sharing!

Nevada
1 review
0 helpful votes
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Update
June 26, 2020
Updated review

Wow again, I received all my items in 2 days! Now that's what I call excellent service & delivery. I'm excited to be a thrive customer & especially during this time, as I prefer to go to the store as less as possible! Thank you Thrive, from a genuinely satisfied customer!

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been able to be of help to you during this time, thanks for your support!


Blown Away
June 24, 2020
Previous review

I am a new customer. I went to the site today to review it, lo and behold they offer veterans a grand deal! They easily were able to use ID.me to verify I am a female USAF Veteran and allowed me to shop immediately! Wow if this is how easy thrive shopping is, I will be a loyal customer. I will be back to review when I receive my five items, I am very excited especially how simple they made it for me. Thank you Thrive!

Date of experience: June 23, 2020
Texas
1 review
0 helpful votes
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With great prices, wonderful choice of items, how can anyone not buy continuously like me for good health. I'm 70 years old and have had 1 common cold in 30 years due to quality eating and that's why I buy through thrive Market and will forever and the way I'm going, forever suits me fine. Thanks Thrive Market for helping America for staying well in health.

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Jesse! We're so grateful to have members like you supporting us on our mission to make healthy living accessible to everyone!

Pennsylvania
1 review
0 helpful votes
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Customer service is excellent! I ordered for the first time last week and I just placed another order. Shipping was quick and everything was packed nicely.

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

We''re thrilled to hear this, thanks for being a member!

South Carolina
1 review
0 helpful votes
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Great products and excellent customer service. If I'm looking for something on the healthy side and have trouble finding it locally I know I can rely on Thrive Market to have it. I appreciate their commitment to ending "food deserts" here in the US.

Date of experience: June 25, 2020
New Hampshire
1 review
0 helpful votes
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I've been using Thrive for over a year. I order at least once per month. They have a great product selection and often a great value. While not everything is a bargain, most items are and those that aren't are the same as Whole Foods. Since I'd rather give Thrive my business I'll usually buy from them instead when it works out. Thrive has a social conscience and acts on it. I appreciate that in a company.

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, we're happy to have you as a member, Lisa!

Indiana
1 review
0 helpful votes
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Really good but...
June 26, 2020

Love the convenience but hate the search engine. Tried searching for non-gmo corn tortillas. I get tortilla chips. If I wanted chips I would have said so. This is just one of so many issues with the search. Another issue with the search engine, if you do not have a product say so. Don't give me a gazillion options for something similar.
Plus, in the lists drop down menu, how about a clearly market list of what I have bought before (NOT the review product section) so I can scan it and order again? If you have this, I am sure you do somewhere, make it clear where it is. Having it clearly marked makes life easier.
Otherwise, love the products and the to my door service.

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your feedback, Deborah! You can check out items you've previously purchased by clicking the "Buy it again" button on our home page.

New York
1 review
0 helpful votes
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I absolutely love that you can search by dietary restriction/preference. My sister is a diabetic ketogenic and it is crucial we keep her diet in check - Thrive makes this easy and even exciting to find new products we love. I am not a big fan of subscription services, but I believe Thrive proves it's worth by being transparent in the products they offer and their "Thrive Key Values," being actively environmentally conscious, and have an user-friendly website. Trying to encourage more of my friends/family to join. One suggestion: part of the membership benefits could be reusable containers - like the milkman :D Have you ever considered partnering with LOOP?

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, we're always working on ways we can promote sustainability. We're so happy to hear you're enjoying everything!

District of Columbia
1 review
0 helpful votes
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I am not one to readily impulse buy...
But with this company I WANT TO TRY
ALL OF IT! SO very glad to have discovered THRIVE... finally a high integrity company with products to match.

Date of experience: June 25, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for sharing, Sylvia, happy shopping!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,