Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
We monitor reviews for authenticity
I love going to one spot to order gluten free plant based foods. Thrive has the best pastas and sauces.
I love thrive! Great products at good prices and their customer service is truly amazing. Their products are delicious and help with staying consistent with paleo or any other lifestyle choice.
Awesome, so happy we've been able to help with your shopping!
Thrive has several organic options and for certain items, including, in particular, supplements, thrive's pricing is significantly lower than my local grocer's pricing. Shipments are prompt and everything is always packed well.
We're thrilled to hear this, thanks for your review!
I've been continually impressed with the product availability and pricing at Thrive. I initially tried their free trial membership and was impressed enough to keep it, and I've kept my membership now for about 5 years. The pricing is very competitive and I do end up saving money on my grocery bill with them. I've also had very good experiences on the few occasions when I've contacted them. In each instance their representative was friendly and helpful.
We're so happy to have you as a member, Jason, thanks for sharing!
Thrive has great products that are organic and nongmo at reasonable prices. I love how i can also shop for what i need and it mails to my door. Its fantastic!
Awesome, Michelle! Thanks for being a member!
I love that I can find delicious healthy foods, snacks and other non food items and its delivered to my door. I spend WAY less on those items. I do wish however that refill sizes were available on items such as liquid hand soap to have less waste. Thanks
We're so glad you're enjoying shopping with us! Thanks for your feedback, we are always working on ways we can further promote sustanability!
I always find the products I need at Thrive- they provide the specialty items without my having to travel from store to store. Everything is right at my fingertips and they have lower prices than what I have found in my local whole foods store. I receive my package in one week, which I consider fast! I am completely satisfied with Thrive Market!
Thanks so much for taking the time to share your experience, Brenda, we're so happy to have you as a member!
It was very easy to use this website for shopping. Lots of products to choose from and great prices. Delivered right to your front door. Perfect way to shop.
We're so glad you think so, Frances, thanks for the review!
I have enjoying high quality products, ease of ordering, speed of delivery and impressive packing for 5 years.
The last 3 orders, (I order approx. Once a month), the packing has been inadequate and sloppy.
Hard objects crushed soft objects. Sometimes there were leaking soups. A lot less wrapping and cushioning was being used. I reported the 1st time I received damaged items and was issued a reimbursement coupon. The next two times I received damaged packages I didn't bother notifying Thrive. They have gone from amazing packing to messy, thoughtless packing.
Michael B.
Thanks for your feedback, Michael! We're so sorry to hear about this experience and can assure you our Member Services team would be happy to help make this right.
Can't wait to receive my first order! Super excited to have everything delivered right to my front door!
Thanks for sharing, we hope you enjoy your order!
A lot of the products I originally wanted in the beginning of my membership were not available so I almost canceled my membership. However most of the items I received have been good although there are still a lot of items I had been looking for out of stock. I had been looking for vegan cheese and was disappointed they didn't carry it since most of the specialty items I would like are a bit of a drive for me to purchase. Not sure if I will stay with my membership when I can get most everything from Amazon.
We appreciate your feedback, Renee! Our team is working hard to get our inventory levels back up, and we'd love to hear any specific product recommendations you have!
Their prices are better than many online stores but to me, the most important factor is that they package their shipments better than any other online grocer. The items all arrive undamaged. The order is 100% complete, nothing has ever been missing in the 3 plus years I have purchased from them. The reviews are accurate = I have not bought one item that disappointed. I will continue to buy for my family from them!
We're so proud of our awesome Fulfillment team, thanks so much for sharing!
Wow again, I received all my items in 2 days! Now that's what I call excellent service & delivery. I'm excited to be a thrive customer & especially during this time, as I prefer to go to the store as less as possible! Thank you Thrive, from a genuinely satisfied customer!
We're so glad to hear we've been able to be of help to you during this time, thanks for your support!
I am a new customer. I went to the site today to review it, lo and behold they offer veterans a grand deal! They easily were able to use ID.me to verify I am a female USAF Veteran and allowed me to shop immediately! Wow if this is how easy thrive shopping is, I will be a loyal customer. I will be back to review when I receive my five items, I am very excited especially how simple they made it for me. Thank you Thrive!
With great prices, wonderful choice of items, how can anyone not buy continuously like me for good health. I'm 70 years old and have had 1 common cold in 30 years due to quality eating and that's why I buy through thrive Market and will forever and the way I'm going, forever suits me fine. Thanks Thrive Market for helping America for staying well in health.
Amazing, Jesse! We're so grateful to have members like you supporting us on our mission to make healthy living accessible to everyone!
Customer service is excellent! I ordered for the first time last week and I just placed another order. Shipping was quick and everything was packed nicely.
We''re thrilled to hear this, thanks for being a member!
Great products and excellent customer service. If I'm looking for something on the healthy side and have trouble finding it locally I know I can rely on Thrive Market to have it. I appreciate their commitment to ending "food deserts" here in the US.
I've been using Thrive for over a year. I order at least once per month. They have a great product selection and often a great value. While not everything is a bargain, most items are and those that aren't are the same as Whole Foods. Since I'd rather give Thrive my business I'll usually buy from them instead when it works out. Thrive has a social conscience and acts on it. I appreciate that in a company.
Thanks for sharing, we're happy to have you as a member, Lisa!
Love the convenience but hate the search engine. Tried searching for non-gmo corn tortillas. I get tortilla chips. If I wanted chips I would have said so. This is just one of so many issues with the search. Another issue with the search engine, if you do not have a product say so. Don't give me a gazillion options for something similar.
Plus, in the lists drop down menu, how about a clearly market list of what I have bought before (NOT the review product section) so I can scan it and order again? If you have this, I am sure you do somewhere, make it clear where it is. Having it clearly marked makes life easier.
Otherwise, love the products and the to my door service.
Thanks for sharing your feedback, Deborah! You can check out items you've previously purchased by clicking the "Buy it again" button on our home page.
I absolutely love that you can search by dietary restriction/preference. My sister is a diabetic ketogenic and it is crucial we keep her diet in check - Thrive makes this easy and even exciting to find new products we love. I am not a big fan of subscription services, but I believe Thrive proves it's worth by being transparent in the products they offer and their "Thrive Key Values," being actively environmentally conscious, and have an user-friendly website. Trying to encourage more of my friends/family to join. One suggestion: part of the membership benefits could be reusable containers - like the milkman :D Have you ever considered partnering with LOOP?
Thanks for your feedback, we're always working on ways we can promote sustainability. We're so happy to hear you're enjoying everything!
I am not one to readily impulse buy...
But with this company I WANT TO TRY
ALL OF IT! SO very glad to have discovered THRIVE... finally a high integrity company with products to match.
Thanks so much for sharing, Sylvia, happy shopping!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


We're so glad we're able to help simplify your shopping, thanks for being a member!