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Thrive Market Reviews Summary
Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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I was a subscriber before my daughter but now that I have a 10 month old with 3 food allergies I am REALLY loving Thrive Market. I can easily filter to foods that she can eat and so many of the products are Non-GMO or organic. I've also price checked against a local grocery store and Thrive really does offer savings on almost every product. I've purchased a ton of food, wine, supplements, skin care products, and makeup. It's nice having a one-stop-shop for all of these things. Oh and with extremely quick shipping. I can't recommend enough!
So many healthy products. One stop shopping for many hard to find items. And way cheaper than other online sources. If you're looking for clean ingredients, this is the place.
Amazing, Max!
I started using Thrive a few months ago and love it. Pantry items excellent quality and healthy. Great clean wines you won't see in other places. My orders so far have shipped within a day of ordering. Overall a great resource!
We're so happy to hear about your experience, thank you for sharing!
It's a 30 day "free trial", but if you read the fine print you will notice that once you actually place an order, you are charged and it's non-refundable. There is no way to cancel your "free trial" unless you get in touch with an actual customer representative and this person will not allow you to simply cancel. They will continually insist that you stay with the membership and offer this discount or that discount. I think they're paying people for these positive reviews - it just doesn't add up. You can find the same exact product on Vitacost, and you don't have to pay a membership fee there. Save your money and check out Vitacost - WAY better.
We're so sorry for any confusion regarding the free trial or membership. As Thrive Market is a memebrship-based company, we do require the membership to shop with us. We offer a 30-day free trial which is not contingent on purchases and will only be charged after the end of the 30 days, or a 30-day risk-free period to those who sign up as new members, which is fully refundable for 30 days. Please reach out to our Member Services team for any assistance with your membership or any additionabl questions.
Thrive market has been a pleasant surprise in these crazy times! Love their consciousness of the environment and the discounts!
We're so happy to hear this, thanks for being a member!
I'm so glad I've discovered Thrive Market. Not only do they have TONS of items that are natural and organic, but the shipping speed is amazing. A lot of times my products come the next day! I'm so impressed with how they package each box and sign each box, excellent attention to detail. I love that their prices are so reasonable for organic products. I'm obsessed with Thrive!
We're thrilled to hear about your experience, thanks for sharing!
I can't review all the items I've purchased since this market opened, but I can say I'm absolutely pleased with no complaints. That covers it all!
Amazing, Florence, thanks for being a member!
Great products; I have loved everything I have ordered. Good job Thrive! I would recommend Thrive to friends and family who seek out quality!
So glad to hear it, thanks for sharing!
This site is wonderful! Easy Peasy! So helpful. Lots of selections. Planning will be easy now. Such quality!
We're so happy to hear we've been of help to you, happy shopping!
I have shopped at Thrive Market for over 5 years now and I love it! I shop gluten free and Thrive makes it very easy to find what I am looking for, I don't even have to think about it much! The cost are lower than going into the local stores to purchase items, many of them are not available to my local stores. I have items come to my house broken or damaged and one call to customer service they shipped out a new item and refunded the cost!
Amazing, Kristin! We're so happy to hear about your Thrive Market experience, thanks for being a member!
Enjoy using Thrive as it carries many of the items on the Plant Paradox eating plant that are hard to find. I have been happy with the quality of the items I have ordered.
We're so happy to be able to provide the items and the quality that our members are looking for, thanks for sharing!
Quality products, easy on the wallet, quick delivery and amazing customer service. Some products that I don't get to see on our grocery store, they have it. Never I experienced a product I didn't like.
Awesome, thanks for your review, Angie!
Love thrive, it has been so easy to get groceries and for such a good price. I'm so glad they offered cbd on sale because i love these products but don't know where to buy them or they are too overpriced at places like whole foods. I'll be using thrive market for the foreseeable future because it's so quick and easy.
We're so happy to hear we've been able to make your shopping a little easier, thanks for being a member!
Thrive Market has a wide variety of healthy products. Delivery is quick. I had a delivery issue, they could have said it was my fault or the fault of the delivery service, but did not and replaced the entire order. That is great customer service! You guys and gals do great! Thank you!
Side note on a previous review by another customer: the condition of a package upon delivery is the fault of the delivery service rather than the distributor.
We're glad we were able to make that right for you, thanks for sharing!
I have been ordering from Thrive Market on a monthly basis for about 3 years now! One time my box came with a tear in one of my bags that spilled some of the contents. All I had to do was tell the company and they gave me a refund! I've been so happy with the shipping speed.
We're thrilled to year about your overall experience, thanks for being a member, Julie!
I love that they have organic and environmentally friendly products at a discounted price for members. They donate memberships to first responders, teachers and more, and you can donate part of your savings to help a family in need. You're going to buy the goods anyway. Why not help others in the process? Great buys. Great products. Highly recommend.
We're so happy to have awesome members like you, Tara, thanks for sharing!
I just joined. Had what I wanted that I need every month. Good prices. Useful and valuable gift for joining. Discount on first order. Those things paid for the membership.
We're so glad to have you onboard, Lynn!
I love the concept and I am trying to move away from massive organizations like Amazon, but I was saddened to learn that I can't use this company much due to the lack of product options. I'm sure it will expand so I'll check back in sometime in the future. Really wanted to love this organization - so please keep growing your product line and I'll become a loyal advocate.
We're so sorry to hear this, please let our team know if you have any product or brand recommendations as we'd love to get these on our site!
Thrive Market offers a large selection of healthy foods at great prices. They also have an excellent customer service.
Our Member Services team is always happy to help, thanks for the review!
I absolutely love using Thrive market! I can get all the wholesomeness for beauty, cleaning and food all in one place. It's so nice to order online and have it delivered to my doorstep. I have read the reviews about bad packaging and can say that I have never had that experience--everything is expertly packaged. They aren't a lot cheaper than buying the products at the store, but when you factor in your time and gas to go to the store, it's definitely worth it! Everything is arranged on the website so it is easy to find and the labeling is fantastic--you know exactly what you're getting. I honestly can't think of anything bad to say. I have been using Thrive the past couple of years and have never had a bad experience. It is definitely worth the nominal yearly membership fee!
Thanks so much for being a member and taking the time to share your experience!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy to hear we've been able to make your shopping a bit easier and cheaper, thanks for your support!