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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Susan G.
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I've been cooking since I've been a child. Food is my love language, and I sincerely enjoy everything associated with it. As I've aged, I've developed several GI issues and now have extreme dietary restrictions. Cooking, eating, entertaining and shopping have become difficult. Grocery shopping alone can involve trips to six local grocery stores just to get the basics. It's exhausting rather than fun, and specialty food is expensive. I found an ad for Thrive (possibly on Facebook) and thought I'd give it a try. I'm so, so glad I did. Many of the pantry items I need are available, cheaper than at the stores, and I can usually eliminate several stops on grocery shopping day all by spending a few minutes on the Thrive website. Delivery is quick and their packing is careful. I love this company and plan to stay a loyal customer for a long time.

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been able to simplify your shopping a bit! Happy shopping, Susan!

Indiana
1 review
0 helpful votes
Follow Joseph N.
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I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear it, thanks for sharing, Joseph!

California
1 review
0 helpful votes
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Stellar service
August 25, 2020

We're so grateful for this company! Great food and household supplies at good prices. This is one of our three staple stores. Thrive, Costco, and Sprouts. With those three stores I can get almost everything we ever need at good prices, and it's reassuring to know that what we're buying is giving back to the Earth and our communities. I have had issues with a couple of items over the 2-3 years we've been shopping here, and customer service went above and beyond to correct them quickly. Such as a broken bottle that they refunded us a higher amount than we paid. That is rare in this day and age. So glad this company exists!

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear about your experience with our team, Stephanie! Thanks for being a member!

California
1 review
0 helpful votes
Follow Kehaulani C.
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A lot of my shopping is done with Thrive and I love the care they have for the products they offer. I've been with them for years now and I have never been disappointed even through this covid time. They have stand up customer service and I love the free product offers. I'm introduce to products I would never have purchased on my own and many of them since have become a staple for me. Please remember what a crazy time this is for all of us in all areas of life before you post negatively because you are not getting exactly what you want at exactly the time you want it. There is no better time than the present for learning to respect patience and each other, all the while enjoying quality food.

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing Kehaulani! We're so happy to hear this and so happy to have you as a member!

New York
1 review
1 helpful vote
Follow Maribel L.
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The $60 annual membership is worth the price. I was able to save that and more on my first purchase. If you are on a special diet, looking for clean, eco-friendly beauty and cleaning brands, or simply love high quality food, beverages and snacks, this is the place for you. The customer service is amazing, I received my order very quickly and a day before its stated arrival, and my cold items were placed in special packaging. My glass bottled were also insulated in bubble wrap. The box itself is also marked with a note to please recycle it. It's been a fantastic experience thus far, and I recommend Thrive Market to any and everyone for both its value and quality products that you may not find anywhere else.

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear about your experience with us! Thanks for being a member, Maribel!

Illinois
1 review
0 helpful votes
Follow VANESSA M.
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Love Thrive!
August 23, 2020

In an effort to avoid Amazon and big chain stores, I switched to Thrive, and could not be happier! Easy ordering, high quality products, and speedy delivery. Highly recommend!

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, thanks, Vanessa! Happy shopping!

Georgia
1 review
0 helpful votes
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Pleasantly Surprised
August 23, 2020

I have heard of Thrive before but never really investigated it. Due to recent Covid precautions, I decided to try it out and was sooo happy that I did. I love the vegan options they offer and the price is cheaper than most local stores. In addition, the free gifts they send out make getting the package that more exciting. I have placed an order weekly and have had the opportunity to try new items that I have never seen before in my local stores. Grateful that I finally gave it a try!

Date of experience: August 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you're enjoying everything and thrilled you gave us a try!

California
1 review
0 helpful votes
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I had a problem logging in & they fixed it immediately. I like the remind me option when something isn't available. Luckily it's not often & it comes in quick usually. Packaging is nice. I always reuse box & packing. I enjoy the blogs too

Date of experience: August 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Julie, we're so happy you're enjoying you're shopping with us!

California
1 review
1 helpful vote
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I enjoy Thrive. I like the variety of products and that it is easy to buy organic.
I do not like the annual fee and that it is so expensive and that it is added when due without getting a notice upfront.

Date of experience: August 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Caroline! Not to worry, we will always send emails before the membership fee is due and you can check your renewal date in the "Membership" section of your account.

Illinois
2 reviews
0 helpful votes
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Best organic food
August 23, 2020

Always the best organic foods, never received anything except quality service. The shipping is very quick.

Date of experience: August 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so glad you're enjoying everything, Donna!

Texas
1 review
0 helpful votes
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Great prices
August 23, 2020

First time ordering. Loved all the different options available! I also liked that you can filter it to your specific diet. Can't wait for my first box to come in!

Date of experience: August 22, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear it Stefani, enjoy your order!

Wisconsin
1 review
0 helpful votes
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I love it!
August 23, 2020

I get all of my specialty items at a lower price than my local stores, especially when I take advantage of the discounts and special deals. Sometimes things are out of stock, but considering similar situations in the grocery stores I'd say they are doing a good job of keeping up. Customer service is great. If there's a problem it is taken care of quickly.

Date of experience: August 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your feedback, Tracy, we'res o glad to have you as a member!

Massachusetts
1 review
0 helpful votes
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LOVE THEM
August 22, 2020

Access to health foods, for cheaper than in store. They have so much stuff, and super quick shipping. They even have a program where you can apply to get a free subscription, if you are in need. Love them so much. A+ guys, keep up the amazing work.

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

*David (sorry for the typo!)

Texas
1 review
0 helpful votes
Follow Andi M.
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I highly recommend reaching out to their customer service if you have an issue. I used the Chat feature and was very pleased! I started a chat and the first Rep was handling my situation just fine and then my internet went down. I started a chat with a second Rep and not only did he pick up where the first Rep left off, he finished with flying colors. Both of them exceeded my expectations! I will certainly be singing their praises! Kudos Sophie and Jaco!

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear this, thanks for the shoutout to our awesome Member Services team!

Texas
1 review
0 helpful votes
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This is a great way to find the products we want and need thank you Daily Stoic! This is my first time ordering and I am impressed with the variety!

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this, Julia! Enjoy your order!

Colorado
1 review
0 helpful votes
Follow Brittany V.
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I love to get my staples (plus lots of extra goodies) on Thrive cause the cost is definitely better. Plus, I've discovered lots of awesome new products on here. It can be a bit overwhelming with the assortment sometimes, but hey, too much to pick from is better than not enough, right? Customer for 2+ years and no end in sight!

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you're enjoying our products and prices! Thanks for your support, please know our Member Services team is available 24/7 to answer any questions you might have!

Texas
1 review
0 helpful votes
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Now more than ever we are aware of the importance of good health. Healthier products can be expensive but do not have to be. I order regularly from Thrive Market and have for years. I have saved a lot of money during this time. Their products arrive quickly and are always very well packed. You cannot go wrong with Thrive. They also offer free products at times.

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be able to help save you money while living healthy, thanks for the review!

Massachusetts
1 review
1 helpful vote
Follow A D.
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We enjoy a low/no grain diet, with minimal dairy. Thrive has many more options than the local markets and the reviews are generally very thorough. Though the pricing can be high, I try to order items on sale.

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback! We do offer price matching if you find items sold for a lower price elsewhere, our Member Services team is happy to help.

Delaware
2 reviews
0 helpful votes
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Love the glut-free and organic options, the ease of online ordering and
The option to support small businesses' products

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything, thanks for sharing!

North Carolina
1 review
0 helpful votes
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Love Thrive Market!
August 22, 2020

The shipping has been faster than ever! The sale going on right now is super nice too. They have mostly excellent products with a saving big enough to really help. Only about $5 a month & I sometimes order 3x amonth. They have been good all along but now even better. This makes me very happy to know I can count on them to stay healthy.

Date of experience: August 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so happy to hear this, Cristie!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,