Three Bird NestReviews 871

It started with a simple error where the coupon code didnt properly apply. I contacted support only to be informed their policies are in place to prevent any alterations to orders. (Changes cant be made and nothing is able to be cancelled, returns are for store credit only) so I was stuck paying full price and an unsurd amount for shipping ($17) and once it arrived (in a timely fashion, the only positive from this whole experience) there was a COD charge for another $40!
The original amounts all being in US dollars also had exchange rates added on.
Overall an extremely expensive experience for lackluster customer service.
I will never be ordering from Three Bird Nest again. Buyer beware!

Do not be fooled by the cute boho pictures of clothing on their website. The items you will purchase will come vacuum packed in a very cheap plastic with Chinese writing all over the bags. The items will also appear nothing close to what was advertised online. Some of the clothing I received didn't even have tags on it and appeared to have already been worn. Once you make the decision to return ALL the items you've ordered, you'll be shocked to find out that you only receive a store credit, you must pay shipping and a restocking fee. You will end up with under half of the amount you spent on the clothes. It has been over a month since I returned my items and I haven't been credited back. The customer service emails are a joke. This website is a complete rip off. Save your money for a company that understands customer service and quality in its products.

I bought 10 items was disappointed with 7 of them, only the knit hats were okay. Used their sizing suggestings and the bralettes didn't fit. The "kimono" was nothing more than tie-dyed gauze - with it only having a back panel and sleeves is was more like a cape than a kimono. The romper was a cheap, see-through material that wasn't even the same style as what was online. Clearly, this is another example of a "boutique" buying product from an overseas sweat-shop and then inflating the price to fit the "boutique" image.

Stay away from this shop and go support an ACTUAL local business!

I made a order with threebirdnest on November 28th so Black Friday and they told me my order would be out within 1-2 weeks which is totally fine I understood a lot of people were ordering. They processed my money right away. It's been a month now and I still didn't receive my shirt so I got in contact with them asking when it would be mailed. They sent this "Good Morning,
We are not able to get the kimono back in stock, the vendor just didn't do another run. Would you like something else, a credit or a refund"
They said no apology and I would have never knew I wasn't going to receive my top if I didn't reach out to them. I expected a lot more from this company. I still haven't got my refund either.