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The company enjoys a generally favorable reputation for its stylish offerings and efficient shipping, with many customers expressing satisfaction with their purchases and the quick response from customer service when issues arise. However, concerns about product quality are prevalent, with multiple reviews highlighting defects and a lack of durability in garments. Additionally, customers have expressed frustration over return policies and perceived indifference from the company regarding product discrepancies. Overall, while the brand has a loyal customer base drawn to its aesthetic and affordability, significant improvements in quality control and customer support are needed to enhance overall satisfaction.
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I ordered from this store for the first time after debating for a long time. I received my order within a week of it being shipped and I love all the items I got. I got 3 bralettes and they fit nicely and are very beautiful. I was worried because of the other reviews which I read after I placed the order and paid. This is my first online order ever and I can't wait to order more from here! I'm in love!
Don't order anything cause your basically throwing your money away. I ordered a shirt it was rhin fabric loose stitching and did not wear at all like the photo looked.
Don't purchase from this website!
Clothes smelled horrible, which is from the highly toxic chemicals on the clothes in packaging. Overpriced white top is so see through, you can see my skin color.
Falsely advertised items and company won't offer a full refund and wants the customer to pay for the return with only partial store credit. For what? More junk?
I ordered a slew of items during a 40% off sale after an initial purchase that I was satisfied with. To be perfectly honest, the first order didn't quite look like the photos, but I was okay with the fit and the style so I let that go. At the prices they are commanding I don't expect it to be the best quality-wise, but I don't expect it to be as low grade as it is. That being said, I spent quite a bit on a bracelet and necklace that they are selling for close to $80 a piece thinking what I was getting was hammered leather. They have photographs of the items (specifically the bracelet) being made in-house, as it was captioned, out of leather. Even during the Etsy backlash the founder and CEO claimed the items were, in fact, greatly manufactured in-house, specifically the accessories. Well... let me tell you that the items came in with a horrible stench that smells extremely toxic. Neither items are leather and there is a great big stamp on the back of the necklace that says CHINA. I can understand the clothing considering they are priced cheaply and can be found on Amazon or eBay from Chinese counterparts but the "leather" jewelry is plain false advertising and extremely misleading. I can only hope that these pieces of junk at least lose the chemical smell (it gives me a headache so it's bad -and I do NOT have a sensitive nose). I wouldn't pay more than $20 for these items. Plus, these days I really try to limit the amount of made in China items. Had I known I never would've purchased.
I ordered a jumpsuit and it came in the wrong color. When I first contacted them they said they would refund it because the item was sold out. Two weeks later when I asked how long before I receive my refund I was told that I had in fact receive the correct one and they would not refund me but if I wanted to pay for shipping and mail it back I could have a 50% credit. I can tell the difference between Charcoal and navy blue. I am very unhappy.
I've bought 3 things from them so far, and I LOVE them all. I've ordered a few more things and was notified prior to purchasing that there would be delays due to COVID and the warehouse being closed. I know it'll be worth it though.
Attached a picture of jeans I bought
I had no idea this was their policy. I feel it should have been somewhere you would see it before checkout instead of being so sneaky. I am really disappointed.
So disappointed with this company! The items I received come in cheap plastic bags, are such poor quality, and made in china. The items are paper thin and don't worth a fraction of what I paid. Their hats are just tossed in the box, nothing to protect them, no label, smashed and dirty. Now after seeing I can only get store credit and have to pay for return shipping as well and a restock fee, I'll just donate this stuff because they don't deserve anymore of my money.
I love my blouse and scarf the prices are a little bit high for the quality of the clothes. But overall, I like it and I received it on time.
The sweater was very attractive online, but when I received the actual sweater, the color was awful and the shape was awful. It wasn't worth the money to ship it back for six dollars and get a nominal refund. I just donated it to charity.
Purchased a kimono that fell apart at the seams, literally, the first time I put it on. Would not refund my money, only offered store credit and only for half of what I spent. Then they somehow blocked all my comments from showing up on their Facebook as well as their Instagram, without me being aware. It would show that I had left the comment, and it could be seen when logged in to my account, but not if you looked from anyone else's.
Ordered from three birds nest not knowing about their bad reviews. Placed my order on January 5th, messaged company on the 10th asking what their shipping turn around was, was told they sold me a pair of jeans not in their possession yet and that they planned on receiving the jeans on the 12th. It's the 18th still no shipping confirmation and they will not respond to my emails about canceling my order now that it's been 13 day's since my order. Did managed to take my money on the 5th though.
Poor and dangerous material product they send product that they are their own brand so l ask for my refund they said final sale never buy again with this company
I have ordered so many great things from this site but today I realized, after getting two items that fit horribly, they do not give ANY refunds. You get store credit only and only a portion of what you've spent. They literally charged over $17 for my return shipping label for ONE SHIRT
I have had wonderful experiences. I have received my orders in a few days. I returned one item and refund was completed within two days of them receiving it. Everything has been wonderful quality!
I love every item I have ordered. Unlike some other comments my experience has been perfect. Cute, comfortable, well made and affordable clothing. One of my favourite stores!
The quality was so poor for the price I will never purchase through this company again. I paid 78$ for a dress that was coming apart the entire slit of the dress! My second purchase was such poor quality and they sent me the wrong size. I have to pay to ship it back and not refunds just store credit! I found the Customer service to be awful!
Received a really cute dress, however the quality was SOOO poor... the ends were literally falling apart and it was an expensive dress too! Love the design of these clothes, but please charge a fair price... lower quality made clothing should not be at the price point you sell for
This company is shady. The quality is bad. Purchased 4 beanies. 3 of the same were all varying sizes the other was a wool fabric but it disintegrates out of the box. No refunds only store credit and slow ship
I have ordered from 3BN before and loved the products I received. I placed an order for a bralette and kimono, then 2 days later received an email that the exact combo I ordered was their "combo outift" of the week where its a great deal for two pieces they put together. I emailed customer service asking if they would let me have the deal price since I just placed my order. They actually sent me a gift card via email with the difference in price. I thought that was super cool and great customer service.
Answer: Hey Lorraine! At this time our system only displays prices in USD. You can use your normal credit card as the method of payment. The bank will then do the conversion over for you from CAD to USD. I hope this helps! Our wonderful Customer Experience Team is also here to answer any questions you may have! Live chat in off our site, or email us at [email protected] We look forward to speaking with you!
Answer: The clothing is cheap Temu quality. Do not buy! You will not get your money back for clothing arrived damaged.
Answer: Super easy and quick. I'm talking minutes to get a response! I've never had such an easy time getting ahold of customer service before
Shop our online boutique of cute clothing & bohemian styles. Three Bird Nest sells Women's Boho Clothing & accessories at affordable prices. Cutest outfits too!

