thredUPReviews 6,181

Thred up started out sending people a bag and asked that the bag be filled to the top. I requested 2 bags and sent in items I no longer had use for. I requested that the items they could find no use for be donated to a place of their choice. Thred up was able to sell some of my items and I currently have a balance that I can use to purchase from their site or request a check for the amount. I was surprised when I requested another bag and saw that there was a charge of $9.99 for processing. I understand the charge, but I don't understand thred up changing in the middle of the game. It reminds me of a drug dealer. The first couple of times, the drug is free. Then once you get hooked, then there is a charge. But it's a business and bottom line it's all about the money. So I will be taking my clothes to Goodwill from now on.

I really don't believe the employees at thredUP are trying to rip all of us off. They are a business. Their items for sale are overpriced, and the people sending in the items do not receive what the item is actually worth. Not even close. It is how they are making a profit. Seller gets rock bottom price, buyer pays too much = profit for thredUP. It's business. If you want more of a profit, you are much better off selling locally to people that really could use a break in price on good clothing. You do the work versus thredUP. Direct. It is so easy now. I just made four times the amount on a pair of shoes in one day versus the small amount I would have received from thredUP. In defense of thredUP, I am sure they also receive quite a bit of junk clothing, hence the charge for the bag now. I have stopped using them and try to sell items at half their price directly. It works! But for people that want to buy used clothing at premium prices to have someone check it out for them, thredUP does it very well.

I sent in a cleanout bag a couple years ago and was satisfied with the first experience. They accepted 18 items and gave me $48. This time, I sent more designer items, including a few things with tags still on. They took 16 items and gave me $8.20. And since I elected to have the unaccepted items returned to me, I actually made NOTHING. They made a profit by stealing from me. I had recommended this service to others in the past, but I've gone back now and warned everyone against it. I can't even encourage anyone to shop with ThredUp, considering that everything on their site is basically stolen from sellers.

I was going to send some stuff in -- but never mind! They barely give you anything for your clothes in the first place and now they are going to take $9.99 off the top? No thanks! Donate instead - you will get more off with a tax deduct then you will get from them. Sad to say - Mark my words this is the beginning of their end. If I feel this way then others will as well. If you don't have stuff coming in -- you don't have stuff to sell... Very, Very, Very move Thredup...

I used to love Thredup. I've sent in lots an lots of bags over the last couple of years and have always been satisfied with what I received for my items. Now they have become terrible with buying items. I've sent in a couple bags packed full of Ann Taylor, Talbots, Banana Republic, Lafayette 148, and J Jill some with the tags still on them and get only $3 or nothing after they deduct shipping. Really... I'd much rather donate them to someone who appreciates and needs the clothing. The acceptance rate of items has become ridiculous. I really wonder what happens with the items that "aren't accepted"... really wonder if the employees aren't some of the best dressed around for free. My last bags are waiting to be processed and then I'm done for good... probably won't buy from them either when you know how unfairly the sellers are being treated.

Long time buyer and seller here. Total lifetime payout of over $800 and I've only ever used it to get more clothes from them so I have a bit of experience with thredup. Let me just say that they used to be amazing. I averaged $100 on every bag of designer items I sent. HOWEVER, things have gone flying downhill and crashed in a burning heap. If you're just looking to shop than I say the site isn't so bad, I've had a few experiences of items arriving with holes or strange smells but the return policy is free and easy (for now) I will no longer be shopping with them because I wont support their conning of people. But as of Jan 2017 sending in items to sell is a WASTE of your time and items! Please hear me, I desperately regret sending my last two bags in. They took many of my designer items that they used to give me $100 for and instead gave me $4! I was shocked and disgusted when I added up how much they were going to make off my items was over $400. Screw. That. And just know that the minute you put your items in the mail, they are now property of Thredup and nothing you can do about them offering you pennies while they make hundreds. Such a disgusting way to run a business. I really encourage you to take your items to a local consignment where you will make abundantly more anyway (like 30-50% of every sale) and support small business owners while donating the rest and getting a tax write off. Don't even get me started on their customer service, they couldn't care less about your concerns and send you a generic "sorry you're disappointed" email over and over again.

I've been using ThredUp for more than a year. I probably won't sell to them again - initially, it was free and would could get $15-$20 credit fairly easily. However, the new "deposit" thing is very discouraging, and not worth my time to try to stuff a bag with enough to payout. HOWEVER, they have been shipping much more quickly lately, and it's still an easy and fun app to use. I will continue to shop there, and donate my stuff to charity locally.

I ordered the most amazing deals my first order, it was delivered with in a week and a half. Everything was freaking perfect. So sent promo invites to my friends none of them have been able to utilize this opportunity for a few bucks back in our pockets, making it seem as if not a legitimate offer. Other than that it would be nice to get my second order in such a great timely fashion it's been almost 3weeks now for 1pair or jeans had service been consistently provided service I'd be apped to give a 5 star rating no problem or doubt about it!