thredUPReviews 6,181

I've had a really positive experience with ThredUp so far. I've made three purchases. Although I've always sent at least one thing back, it's been because I haven't liked the way it fit or looked on me, and that's how I typically am when I shop. I think the things I've purchased have been described correctly, and the pictures are good representations of what they actually are. I also sent in a bag of clothes. I really did not expect much, I was just hoping to get a few dollars of credit because I know I'd spend it on the website. They took some things I wasn't sure if they would, and they didn't take other things I was sure they would take. So that's hit or miss, but to me, it really didn't matter. I wish I was better at knowing what they'd take so that I didn't cost them money. I'm a consignment shopper for the low prices, but also to reduce waste and consumption. ThredUp really fits my consignment shopping values, and I hope to keep supporting the company.

SELLING (-)

It took the company over a month to process the clothes that I sent in. They were late on the initial process date they quoted. In regard to upfront payout, they accepted 7 items that they are selling for a total of ~$92 and they gave me $10 (so they're giving sellers a little over 10% based on this bag). They then deduct $9.99 for bag shipping / processing. It was pretty hilarious to see one penny credited to my account - thanks guys! This doesn't include some items that they have accepted for consignment (rather than upfront payout). There you can adjust the sale price of your item. I trust the prices they have decided on - I'm sure they are marked based on extensive data they have based on what consumers want / are willing to pay. It's just that the payouts are quite low to the seller. There is a sliding scale of 5-45% or so, but I would prefer to see a MINIMUM payout of 30% across the board. If you are willing to put in a little more work via Poshmark or a local consignment shop, you'll definitely make way more. For this reason, I won't be selling to ThredUP again.

BUYING (+)

As for buying, my experience has been way more positive. I've found some really cute things. When I return, I return and take store credit so I don't have to pay for shipping. If you know the brands you like, your size in them, and fabrics you like, there are generally no surprises if you sort by like new or new with tags (pro tip). There have been a couple instances where I have received items marked like new and disagreed with that assessment (and returned the items); but the quality control is usually pretty good.

Just my two cents! (Or one, lol - see above if you missed that one).

Gross, these clothes are disgusting! I bought clothes that were supposed to be like new. One had deodorant stains, one a blood stain in the crotch, and the worst was stink sweater. The B. O. was so bad that it was like being punched in the face when I opened the box. It made the rest of the clothes and my house smell. Truly the worst B. O. I have ever witnessed and I've taught middle school. There was no way that this assault on the nostrils was not noticed by the vender. A $90 box of stinky garbage clothes, I couldn't even donate this stuff.

I know thred up gives pennies for items but I was ok with that. I have a bunch of clothing in great condition I just don't feel like selling for $10-15 and shipping out myself. Now I see they're charging $10 for the bag too? Common guys... they openly admit to giving you 50 cents to a dollar for clothing like j crew in optimal condition so they're basically telling you now that not only are you not going to get anything but also that since they are donating the "unsellable" clothing you don't actually get to write it off on your taxes because they're either writing it off on theirs or selling the clothes by the pound to another company. I sold to them years ago and received $50 which was nowhere near great but it was worth the hassle of not dealing with it myself to make $200. Not anymore. So disappointed.

About a year ago I sent a 10lb bag full of ralph lauren gap gymboree tommy hilfiger and coach clothing and accesories. Most of which had never been worn. So imagine my surprise when these people not only took over 2 months to process the bag they paid me 50 dollars for the whole bag turned right around and placed my clothes on the websight for double what they paid me. Yes they need to make money off of their customers but this was a total ripoff. When I asked customer service to explain this nonense they gave me all these equations that didnt make any sense and when I asked for further explanation they just stopped answering me completely. Dont ever trust these people with anything. Go to ebay instead...

You usually end up paying more than you actually make when you send clothes in despite being new with tags and designer. However, I have bought clothes for my kids and had a good experience. Husky jeans are pricey in a store and don't like to pay the money just to have holes in the knees weeks later. No worry when I pay $5.00 a pair. Bought my daughter forever 21 clothes at a big discount and she has been very pleased with the items. The descriptions are accurate and the prices are a bargain.