thredUPReviews 6,181

I thought I'd try something different instead of EBay. I tried ThredUp and Poshmark. Wow. The experience with ThredUp as a seller borderlines theft, I swear. I did a cleanout kit. On top of paying those fees, I also paid the $10.99 to get my items returned that didn't sell, and I sent 6 items. ALL of the items were like new and nice pieces like an Eileen Fisher wool dress, a Worth silk/linen blend blazer and pants, etc. 5 pieces sold. I was shocked at how much they charged for them compared to what my take was.

After everything was tallied, My 'haul' came to under $12. AND the $10.99 to return my item came out of that amount. Really? Then they charge you $5.99 to ship it back to you! The $10.99 is some kind of 'fee' for nothing. So my big takeaway was 80 cents. And they don't 'credit' you what they owe you against what you owe them. So I had to pay them, and then they paid me. AND to add the cherry on top, they charged me the PayPal 2% fee! I was so sure this was in error, I opened a chat. Nope. That's how it works. They end up with all the money, and you end up with nothing. The prices they charged buyers was crazy!

I'm going back to eBay! So very glad I didn't ship a lot more of my items that I'm selling. A total waste of time. How in the heck do they stay in business?

I ordered several items, and first they went to a previous address (from over 3yrs ago), and had to be sent back and re-shipped to my current address. Maybe that was my fault for not checking all my info carefully beforehand, but it was disappointing.
Then I got the order and the quality on a few of the items was very disappointing as well. Some items were nice. So I tried to return the one's that I wasn't happy with, and there was an issue with that, and I spent more time trying to get ahold of customer service so they could fix the glitch.
In the meantime I ordered a clean out bag, thinking that would be a neat way to clean out my closet of nicer stuff. It came quickly, and I filled it and sent it back with some nice stuff including Michael Kors, etc. It's been almost a month and I have heard nothing back yet. It apparently takes a LONG time to process. And based on the reviews, I don't expect they will offer me squat for it. Next time I'll just take it to the local thrift store or consignment store or sell it on ebay.
And my return still hasn't been processed. Things at ThredUp move very slowly apparently.

The clothing reeked so heavily of performed laundry detergent that I couldn't try it on, I got a headache just opening the box. Wasn't much of a loss because they completely ignored my style and color preferences. I made this purchase because I'm interested in being eco-conscious so clothing doused in chemical products doesn't fit the bill. Also very inconsiderate of them to use products that cause medical problems for people with asthma, chemicals sensitivities, and female reproductive systems.

I purchased some athletic shorts. Per the description they were WOMENS size large champion shorts. I received size large in GIRLS... and it's blatantly obvious it's a girls
Size. The waist itself is 11 inches. The large romper I bought had rotted elastic at the top and was totally stretched out. It costs 8.99 to ship back to them regardless that I've already paid 5.99 for shipping to even receive the items. I'm super disappointed, upset that I wasted money, and will not shop here again or recommend them. I gave them a
Chance because I'd heard good things. My items were straight up the opposite of what was described and I feel ripped off. No, I'm not going to pay for shipping again for their mistakes and false descriptions. I'll give the shorts to my niece, maybe they will fit her and the romper goes in the trash.

I ordered from them 5 times, and 3 times the items were not as described. One was wildly off in sizing. One item was described as jeans but was sweatpants, and another wasn't new with tagsit was wrinkled, tagless, and smelled like body odor. I was only given a partial refund. Plus, I placed 2 separate orders (and paid separate shipping) and they were shipped together. I asked about this and the customer service person said it was "passive bundling". So, they'll charge you double but ship it in one box. The customer service woman also insinuated that I was too stupid to understand what she was saying.

A friend at work told me she uses threadUp so I tried it. I sent a perfect batch of clothing-Joie sweaters, two Tory Burch dresses, Jcrew skirts, a silk Rebecca Taylor blouse and a DVF dress, etc. Probably 500.00 worth of clothes AT resale. I was informed I only made $39.00. The site "encourages" you to buy back instead of cash in, so I bought a Joie top for $29.00 which just arrived in horrible condition. They are stealing money. AVOID!

I was excited to try this - thought it fit in with my goal of havving small footprint- however the quality is shabby and everything thus far that I have received from the company smells like cigarette smoke covered up poorly with some god awful scent. Why anyone would send clothes reeking of smoke- especially childrens clothes- beyond me.
No bueno- I do not recommend. We will see if returning items is a nightmare. Disappointed.

Well two of my three items sold, for a total of 92 cents. I have the option to cash out but using either Paypal or a Visa gift card requires at least $1, and using Stripe would only yield 66 cents. The one shirt that did not sell has "expired" as I was not informed that consignments are posted for only 84 days. It will now be destroyed (a. K. a., "recycled") soon unless I request it back - for a shipping fee of $6 which is almost more than the consignment price. I don't want it back but I sent it in to be used, not destroyed. I could have lowered the price if I'd known I had only a limited time to sell it, and my cash out total would have been more than $1.

So in the end, I sent in a box full of quality items (see original post below), most of which were rejected due to issues that were fixable if they were even real (Ever hear of a washing machine? Button replacement?), and even for those things that were accepted I will receive so little that it's barely worth claiming. A box full of clothing with lots of wear left, and nothing to show for it.

I purchased over $400 worth of items and financed them through Affirm. Inaccurate website descriptions, hardly any items fit. I think I kept a couple of items, but returned about 10 items and requested to be refunded through Affirm. After the return was sent back, they only refunded $91.88... When I questioned them their customer service i was given the run around and was told that they deduct shipping and taxes and blah blah blah. They actually charge their customers to ship returns back to them. And it does not state this anywhere on their site that I saw. They then accused me of not sending all the items back, which I have proof that I did. Long story short they kept giving me the run around and refused to refund me any additional money. So now I am still out like $380! I will NEVER do business with Thredup EVER AGAIN! STAY AWAY FROM THIS COMPANY THEY WILL ROB YOU BLIND!

ThredUp accepted 10 of my items, for which I will receive at the most $15. Five of those items were brand name and new with tags, and I'm getting a buck and change for them? I also included an $80 pair of pumps that had only been worn 4x and a pair of boots that were the same, and I got nothing for them. My guess is some employee at ThredUp is wearing my shoes. Please... you'll get more for your items if you donate them and at least you'll feel good about the cause.