thredUPReviews 6,181

I like shopping on this website. The search is very easy with the filters and the inventory is huge. I've gotten a few items for free because of small flaws that weren't caught before they posted an item, which was a nice surprise. I couldn't really see the flaws myself... The items are always in very nice conditions, although sometimes the sizes are wrong. We should not forget that these are used clothes and shoes, and a bit of wear and tear is to be expected. I found a pair of $275 italian boots in perfect conditions for $55. That was a steal! The few times I sent a bag in they accepted about 70% of my items, and the payout is not great, but for me, it always amounted to enough money to get some nice or basic stuff for my daughter. I wish they would be more detailed with the composition of the clothes and I wish they'd give you more $$ for your stuff. That said it is still a very nice site with great value.

Awful site for reselling. I sent a bag with name brand very expensive boys clothing in like new condition. Some had tags still attached. They said that those items weren't accepted even though they had similar items for sale. They stated items I sent with tags were dirty. They were not dirty when they left my home. This is a scam. BEWARE! I sent in 25 items and they put 4 up for sale. They rest I suspect they resell elsewhere to their own advantage.

I received a bag and advertising material with my Gymboree order a while back. Checked out the site and decided to order 3 dresses which were described as "like new". Hardly. All showed wash wear and the Justice knit dresses that were supposed to be size 10 were about a 6. I know Justice can run small so I ordered size 10 for my 7 yr old to grow into. Too small. Suspect they had been dried in the dryer when the care tag said hang dry. The Gap dress had a tag with the wrong size in it. Was probably an irregular bought at an outlet. This was not disclosed either. This after it took about a month to get this order... I took pictures of the flaws and was sent a prepaid mailer to return. I was so aggravated with this site that I just returned everything. No apology for their lack of quality control. And seeing the payback on the clothes you can send to them, I won't be doing that either. And I'm surprised Gymboree has entered into a relationship with them to promote them like that...

I used to LOVE, LOVE, LOVE Thredup. The clothes come fast, are carefully packed, and usually great quality. There is usually great selection too, and I have been able to clothe my little girl almost entirely from THREDUP clothes. I would have given the site 5 stars, BUT, lately I have been very unhappy with the "sell back clothes" aspect of this company. I recently sent in 5 giant bags, filled with high quality children's clothes, including my son's barely worn jeans and overalls, and got $15 for all 5 bags combined. Many of my clothes were not accepted, which I don't understand. Nothing was stained or ripped. Most were from the GAP or Mini Boden. I can't buy my daughter new clothes with $15. The payout used to be much better. I don't know if I will bother sending in any more bags- and that means I will have to order less clothing. If THREDUP can sort this out and start giving better pay outs, I will once again LOVE it.

I am conflicted- I love buying clothing from this site. It is so easy and convenient. That being said, if you are looking to resell your clothing you are better off just donating to a Goodwill and taking the tax write-off. I have sent 7 bags in- the first, when the site first opened, was mildly disappointing, but I still received $70 for a bag of EUC and NWT clothing from high end brands. The second bag I sent was nearly identical in content, size, brand and I got $29. From then on I have been lucky to get $20 a bag. I would have stopped sending them but it takes up to 6 weeks for them to "process" your material so you don't know you are getting ripped off until after you have sent more in. The last bag I sent in I got $20.60. They were selling about half of what I sent in and "donated" the rest. This time I actually did the math- they were selling the bag's contents for $135. So they made a $115 profit from me and got a tax credit for about $250 worth of donations. Total scam.

Buying quality used clothing for my children is not easy in my small town, but this site has proven wonderful for us! I cannot typically find a lot for my son (boys don't tend to hand down great looking items like little girls do!), but all of my daughter's school clothes came in a Thredup box! It was like Christmas opening it up and performing the fashion show. My frustration with refused items is the one reason this hasn't been a perfect experience for the family, but that is easily avoided! We're happy!

I have the same complaint as all who have negative reviews; they rejected things I sent which were much nicer and in better condition than things I've ordered. The amount they credit is laughable and not worth it - I'd rather pay shipping to them (I'm sure they have to pay a ton of shipping on things people send they can't use) than get $1 for a $50 Easter dress, worn once.

Shopping is fine - it's well organized and sortable. I still won't buy anything that isn't on sale on the site, because I tend toward basics and those are overpriced IMHO.

I have recently had experience both buying and selling on thredup. My first order with thredup was kind of a bust and I ended up returning most of the items of women's clothing. I was promptly given a refund. Subsequent smaller orders have been excellent, including an awesome Guess coat! Quality is very good and most of the prices are excellent.

I sent in two bags of clothing and received a little over $75, which I promptly turned around and ordered more clothing valued over $500 ;) As someone who has sold on eBay, you have to keep in mind all the time + fees you take on when using that method of selling. Clothes are like cars, once they leave the store, most of their value is lost!

As a busy mother of three, I would recommend that other parents save their time and energy and not use this website. I am not saying that thredup.com is a scam or that there isn't some financial bottom line that drives their policies. However, I see very little benefit for the seller.

I spent hours sorting, laundering and ironing my children's clothes. Of the 57 items I sent, most were like new; some new with tags. The majority of the items were from Janie and Jack and Ralph Lauren. Of the 57 items, 5 were accepted. Payout ranged from a few dollars to 60 cents for a like-new Tommy Hilfiger denim jumper.

In addition, Thredup had lost 7 items. (I had paid the extra $10 to get the clothing the company rejected returned.) Customer service responded to my complaint immediately but the compensation was, in my opinion, drastically low. I would have preferred, for example, to have had the brand-new with-tags Zara cardigan returned than to have been paid $7 total for all the lost items.

Generally, I never write reviews but I was so disappointed by my experience with this company that I wanted to alert other parents. After all, many of us are not just short on cash but are short on time.

I have only ordered from this site, I've never tried to sell clothes here. They have a great selection of sizes for me and the kids. Clothes are in good condition and reasonably priced. The search engine could use some improvement. Beware, plus sized ladies: they meld together Misses XXL sizes with Women's 2X, which are most certainly not the same size, and it is impossible to tell which you're getting until it arrives in your home.