thredUPReviews 6,181

I love this site, though I recognize it has some flaws, which seem to be attributed to recent company growth in popularity. I love finding deals on the site. Prices are usually reasonable and the new return policy makes it so much better. Shipping speed could be better. As for selling clothes to the site, I agree that processing a bag takes waaaay too long and the payout could be better. O wish it was easier to get cash and not credit for my payouts. But, the site is still better than some of the others I've seen and customer service has been helpful when I contacted them.

Too good to be true. I wish I would have read the reviews before sending in my bag because I really think this company is scamming people. It's a great idea for a company but they are dishonest. I sent a bag PACKED with Express, Limited, NY&Co, GAP, Banana Republic, Ann Taylor, etc clothes and received less than $9 for it. They only bought 2 articles from the bag and neither were any of the ones with tags still on them. After reading reviews on a couple places online, some people have found articles of their clothing being sold that were not supposedly accepted in the buy out. True SCAM! There are a couple upscale consignment store in my area and a FB page for sell and trade in my area. That's where I will be going for now on. I suggest anyone else to look for other options in their communities.

I do love to buy off the site, but I am not a big fan of selling on the site. I have sent in over 20 articles of clothing that were in great shape and was told only 1/3 passed their test and the ones that didn't would just go to recycling. Also, I have bought a shoes off the site and when I sent in a pair of new, never worn shoes they kept them and told me they don't sell shoes... And now they changed the policy so you can't cash out when they sell for you and you have to use the credit on the site. That's all fine and dandy because I am a clothes snob and do like the quality of clothing I buy on the site. I just won't supply them with stuff to sell anymore.

I have placed several orders in the past 12 months with excellent results. The clothes are always in excellent condition and as described and depicted on the website. They also arrive quickly. On one occasion, one of the items of clothing had a label on it to say that they had noticed a flaw in the product. However hard I looked, I could not find the flaw. And because there was a flaw, they gave me a full credit for the item! I was amazed at this level of service. You can get designer/boutique clothes for a fraction of the price which is great when you consider that children grow out of clothes so quickly. Highly recommended.

I enjoy this site for the most part. I have purchased may items though them. Some are wonderful some not so much. Some have been like new as listed others have been well worn, and posted as like new. But overall, it has been a good shopping experince for me. I have sent in a number of bags. I am dissapointed in the amount of time it takes to get them processed. My last one was received by them on 7/31 and estimated processing date is 9/4 and then I have to wait another 2 weeks to cash out. Either they need to hire more people or something else. To me that seems way to long of time frame. I have had most of my items accepted though.

You can occasionally find a good deal on thredup, but overall I am not happy. I have ordered items that are "like new" that have been stretched, worn, and have definite imperfections. At the same time, they reject clothing that has never been worn because of "wear". IF they accept your clothes, they give you a tiny percentage. I have sent in hundreds of dollars worth of Gap, Gymboree, and Boden clothing and receive less than $20 a bag, but they turn around and sell those items for way more than it would cost to get them new and on sale from the store itself. Shop local or use Ebay!

I started buying from this site when you had to list a full box of unseen items. That in itself was a crap shoot. Luckily I received decent items for my money. When they changed to this format I was happy. I was able to see the clothing and purchase it. I have never sold clothing here because of how much they said they would pay according to the site. I am estactic that they have a women's store. I have received some great items. It is what it is... consignment.

I like shopping on this website. I've gotten quite a few things for free because of small flaws that weren't caught before they posted an item (I have yet to actually find these flaws on the items by the way.) I usually shop when they have a promotion going on and I've gotten some really great stuff for a really great price. I haven't sent anything in (I don't have anything that qualifies as "like new" with two boys having used the clothes before we're done with them...). From what I have gathered by taking a look at sample payouts is they pay about as much as you would get if you sold to resale locally. I send my friends to the website and I like that I earn $10 for every one that purchases something as a new customer.

Thredup is a wonderful company. I have had better customer service than from any other online retailer. The clothes I have bought have been in amazing condition. I sent 1 bag in and yes it took a while to process but was given a coupon because of the wait which was a nice bonus. What other store pays you up front? It's a wonderful way to clean out closets with absolutely no hassle. I have told all my family and friends, thredup, keep up the good work!

I am so disappointed with Thredup. First, you receive very little money for the
Clothes you send. Second, the money is put in a Paypal account, which charges
You 2% right off the top. Third, if you want your money from the Paypal account
And don't want to link important bank info online, they will send you a check,
Which, of course, will cost you another $1.50. In the final analysis, it's entirely
Too much work and too little money to be involved with Thredup.

Recently, this company has gone down hill. They took on far to much. I sent a bag in with over 17 items, waited over a month to receive credit and it was $30 some bucks. Now mind you, everything I send in is in like new condition b/c I own a resale boutique. Half of the bag was leather coats. They accepted 1 but never understood why not the others. Before they started taking women's clothing they had a very smooth operation and the payouts were decent. I would not recommend them any longer, you will be ripped off.

Don't bother sending your clothes in. It takes forever to receive credit and the credit is very small. I recommend donating your clothes as the deduction you will receive on your taxes will but much larger than the credit you receive. I just sent in a large bag of kids and women's clothes at the beginning of July. I just received an email that I won't receive credit until 8/27. Unacceptable. This is not a new issue, they need to do something about it. Also, they have rejected items of mine that were of higher quality than many of the kids pieces I see posted on their site. I have placed a few orders and been pleased with them, but the shipping is slow. All in all this is a great idea that is poorly executed.

I sent a bag of mostly NWT clothing to Thredup. It took nearly two months for them to post my clothing. Most items were geared for summer. Fat chance they'll sell now that it's time to head back to school. I had several items (Gymboree, Gap, etc) that were an outfit, each piece in the same condition. They listed only half the outfit. If I were a consumer, I'd sure want the entire outfit. I sent new shoes in the box, never worn (Land's End) and they never listed them. Had I known, I would rather have donated them.(I wonder if someone from Thredup is wearing them around San Francisco!) I'm going back to ebay, craigslist or goodwill. At least I won't feel raped anymore. I'm sorely disappointed that this didn't work out.

I love this site, and have been buying clothes here since way back when it was more of a clothes-swap site! I agree that the interface can be challenging at times, butI'm not sure why the site gets so much negative feedback here. I do like that you can see multiple views of most items, in contrast to some other popular consignment sites. I especially like it for finding "special occasion" clothes for the kids--fun sparkly, satiny dresses for my six-year-old daughter and nice, button-up shirts for my son. I've only ordered one item from the women's section so far, but I'm glad to have it as an option for finding clothes for myself. Try it out!