thredUPReviews 6,181

They refuse to mail me a return label. Do you believe it. They told me to go to Fedex or someplace to print the label. (!) I do not have a printer and do not plan to get one. QVC, for example, always sends a return label with the purchase. I only have one thing I want to return, guess I'll give it to the Goodwill. Which, by the way, has an incredible stock of used clothing items that are way better than thredUP and you can even try them on before you buy them. What a concept.

If you are in the mood to give your clothes away, by all means, send your quality used clothing to ThredUP. I sent quite a few quality, gently used clothing to ThredUp. They accepted 12 of them and gave me $16.82. They advertised most of my clothing on their website as "practically new" and "just like new". It would be better to donate your clothing to a charity and get a tax deduction on your income taxes. Do not be a sucker and give them clothing to sell so that they can make a profit.

I just started using ThredUP, but I am officially hooked! No longer will I have to dig through racks and racks of clothes to find a great bargain item that fits me perfectly! All you have to do is put in your personal measurements; all of the items that fit those specifications will be right there on your phone or tablet! It's fantastic.

PS-
If anything doesn't fit or look the way you expected it to, they have a great refund policy!

The convenience of browsing online is great but comes at a steep price. Items that would generally be under $10 in a local thrift store are sometimes twice that much. Thrifters don't pay for labels as much as regular shoppers so high end names do little to convey value in a scarf priced at over $20.

The free shipping threshold is very high and shipping takes so long that I had forgotten that I ever ordered anything.

Great concept, a but pricey.

I've sent 3 bags in and all three times I had to dispute what they "donated" versus what they sold. Oddly enough, the pieces that they "donated" were in the best shape and the most expensive. I guess the folks that are taking the donations are dressing well and for free!

The only time they came back to me and said "we made a mistake and are giving you a $17 credit for your brand new calfskin $275 dollar flats." Oh thank you! Thank you for giving me a ton LESS than what I could have sold them on eBay for... and for me having to fight for it!

Now they are charging $9 for shipping. Screw that. You're going to end up paying THEM to take your wearables. Great business idea but poor execution.

I ordered multiple items in two shipments and will be returning half the stuff. While some of the items fit the description on the site as regards the condition of the fabrics, some fell short. One final sale item (a silk and wool blend sweater) had multiple holes (that you can do nothing about and will only get larger with time) and was covered in the previous owner's long blond hair, showing up conspicuously against the black fabric. Is this "cleaned/renewed with care in San Francisco?"